The best restaurants serving Pizza pasta food in Upminster Havering London

The food was great however the service was terrible. Upon arrival we waited 15 minutes before we had to ask for a drink and the waitresses were all quite frankly insane! They kept running and I mean literally sprinting up and down the restaurant which certainly did not add to the ambience of the evening. Everything felt so rushed and they got our food order wrong and my dad’s starter came out way before anyone else’s. The waitresses never once came over to check if our food was ok or if we wanted another drink and even at 8pm when the restaurant was much quieter, the waitresses were still sprinting up and down the restaurant to the point where they kept on hitting into chairs and there was literally no reason to sprint. Running to get someone’s food may take 10 seconds but doing a normal walk (which may take 30 seconds) is much more appropriate than attempting to break Usain Bolt’s 100m record in a prezzo!

Pizza arrived late at around 2am ordered at 00.20 am, 😶as If that wasn’t enough I had to go out at night and find in first where is the person because he said he lost?l on the neighbouring street // disaster not a pizzeria tragic customer service o don’t recommend I had to go to bed hungry😞

Very friendly atmosphere, restaurant busy but staff were very attentive! Best local branch

This branch is very bad. The pizza was shambles. It looked like someone droped it and still packed it. The cheese was missing on half the pizza. They didnt put stuffed crust even tho i paid £3 extra each pizza for stuffed crust. Then they didnt answer my phone. Was about to go to the store for a refund but my family stopped me incase i go prison over a margarita. Ordered online on a Monday so it's not like they were super busy. Will never order from papa johns again in my life. Absolutely rubbish staff who have no care of customer service. Management should look into this before u lose all your customers.

Ordered takeaway. They rang to say the driver was lost but after 2 hours and many phone calls I gave up. The pizza never turned up. Manager was awful. Ordered from another local pizzeria which arrived in 20 mins. Did eventually get a refund but doesn’t make up for the service. Will never use this branch again.