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4.2

Based on 3.715 opinions finded in 5 websites

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Nº 473 in 1366 in Kensington and Chelsea

Nº 57 of 159 Italian in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..payoldbolognesenaturalcalzonepizzapastaspaghettigarlicmustcarbonarasaladchickenrisottoladymozzarellacookedcheese

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Amazing service food was delicious and the waitresses was lovely 🤩

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Emmanuelle Guillot . 2025-01-20

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great atmosphere and food . Joseph was our server and very helpful throughout our meal

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Nikhil Permaul . 2025-01-20

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Staff were super friendly, thank you Charmaine!

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Rebecca Ganjeh . 2025-01-20

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Food was lovely and very well priced. Our server Charmaine was super sweet and attentive xx

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anjola akeju . 2025-01-20

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Omg! One of the best Bella Italia’s i’ve been to. The service was nothing short of amazing because of Charmaine! Had a great time x

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Barbara Moutinho . 2025-01-20

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Good food and nice atmosphere. Our server Joseph was great as well.

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Gaby Mark . 2025-01-20

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went to this branch, cute place! joseph gave us great service!!!

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Maegan Erin Gawigawen . 2025-01-20

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Being French and having often eaten very good Italian dishes in France. We are at the same level, it was excellent but a little bit different. The service was pleasant even if we didn't speak much English, the staff was pleasant

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Martial Tavernier . 2025-01-19

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Lovely family meal! Tasty food and great service.

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LauraKirtleyTimetoThrive . 2025-01-18

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Two Americans looking for a nice spot for dinner after a long day of traveling. We happened upon Bella Italia and couldn’t have had a more satisfying experience. What impressed us the most? The staff here are wonderful. They support each other and clearly have mutual respect. There was an unhappy woman who ran around asking the staff for the name of the manager (making quite a scene) and the staff members looked at her and calmly stated that if the manager didn’t give them his name that they didn’t feel comfortable doing so. The way she handled this irate woman was with calm authority that, frankly, de-escalated the situation. This is not a large, expansive space. It’s small and tables are fit in tight but with enough space to move about. There really isn’t space for shopping bags and prams. If you have a pram, they will ask you to fold it up because they literally do not have the extra space. If you have extra things, maybe go somewhere else. The reaction from the woman they asked to fold the pram was incredible. I thought for a moment we were back in America by the audacity and privilege of this woman. Shocking behavior. Apart from that, the food was great, the prices are fair, and the wine was lovely. Their two and three course menu options at a fixed price were fab. 10/10 will recommend to any friends traveling to the area. Thanks for a lovely evening!

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Hannah Meyer . 2025-01-18

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This is 3rd time my sister and I have eaten in this particular restaurant. Impeccable service, excellent food and a great price. Our server was genuinely warm, friendly and highly efficient. The food was very tasty, well presented and great value for money. I would most definitely recommend this particular branch of Bella Italia to colleagues, friends and family to eat at. Well done to all who work there. Thank you.

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Richard Alavoine . 2025-01-17

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Amazing place to dine. Great selection and service was superb. Server was Khaled. He was excellent

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David Williams . 2025-01-16

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They cancel our booking an hour before

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Javier Vázquez . 2025-01-14

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Every time when I come to London I have lunch in this pizzeria. Fast service, good pizza and reasonable prices for the area.

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Florentin POSTA . 2025-01-13

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Great food, but the restaurant is cold was expecting a warm cosy atmosphere.

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Chellz J . 2025-01-13

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Maya was so lovely and attentive when serving us today!

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Josshika Nanthakumaran . 2025-01-12

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The service from Maya was 10/10, a really lovely women who made dining a pleasure

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Ollie Newbould . 2025-01-12

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maya was absolutely brilliant!!!!

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Lydia Gaida . 2025-01-12

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Very great customer service and free shot from Khaled would come back again thank you x

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Alana Hurren . 2025-01-12

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Khalid was very welcoming and upbeat, we got all of our food quickly. This was a lovely experience. Thank you!

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Alexandra Botofan . 2025-01-11

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Everything was amazing! The food was excellent and the service was splendid

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K⃠a⃠t⃠ . 2025-01-11

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Khalid was an amazing server , so lovely, kind and fun , food was great , wine was lovely

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Naomi nunes . 2025-01-11

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Maya and Khaled were our servers and they were wonderful. Very attentive and the food came out quickly. We came on Friday at 6:30pm and ordered the spicy sausage pasta, brownie and cookie dough.

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Rupinder Kaur . 2025-01-10

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Amazing experience! Such lovely staff Maya & Khalid, would definitely come back. Immaculate quick service at peak dinner times, ambient atmosphere and the food was lovely. Decent pricing too.

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Rianna KT . 2025-01-10

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Amazing experience, Maya was a fantastic waitress, catering to our every request and being extremely polite and helpful. We thoroughly enjoyed our meal and would always be looking forward to coming back and being served by Maya, thanks

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Belal Oosman . 2025-01-10

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The server Maya was fantastic, quick and smily the entire time. GREAT SERVICE

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dorian laizet . 2025-01-09

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Khaled was a fantastic server and very friendly!

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Zoe Roettger . 2025-01-09

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The food was great, and so was the service.

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Megan Haak . 2025-01-09

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Amazing food and service, our server “DJ Khaled” was very nice to us!

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Theo Kwong . 2025-01-08

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Bogomil was amazing! Phenomenal service. Phenomenal food!

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Lexi Rich . 2025-01-05

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Maya was such a wonderful waitress for us. She was attentive, helpful and provided recommendations. Maya was extremely smiley and warm and made our date night a really lovely and pleasant one. The food was great. We had the king prawn starter, bruschetta, goat’s cheese pasta, sea bass and the passion fruit soda and tropical spritz.

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Hebba Dabous . 2025-01-05

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Very nice place, great service - Mr. Bogumił was very helpful, he gave us great advice when it comes to choosing food. I highly recommend it!

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Paweł Jankiewicz . 2025-01-03

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Khaled was the best server! Really nice atmosphere over well

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Sayany Camarena . 2025-01-03

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Excellent service, very attentive and considerate staff with quick service and delicious food

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Navdeep Sethi . 2025-01-02

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Had a great diner! Food was fresh and tasty! Very good service by Khaled!

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Jim Haverhals . 2025-01-01

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Super nice service, top service 👍🏽 Food tasty and served quickly. Any time .

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Piero Stefanutto . 2024-12-31

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Had fun with Bogumil and enjoyed very good diner at this place

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Stephan Deuning . 2024-12-31

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We had a large group of 10 people and Khaled kindly invited us in even though he was very busy. Food was great and service was amazing! Thank you Khaled for your amazing service.

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Jazzmin Wood . 2024-12-28

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Very warm welcome, especially the very friendly waiter Khaled

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Anastasia Abdalla . 2024-12-28

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Khaled was an amazing server he was so nice to us, good food ans service.

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Clémence Tawfik . 2024-12-28

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Thank you KHALED for your amazing warmth and excellent service and sorting space very quickly for our family of 10 today 28.12.24 THANKS SO MUCH- excellent food, absolutely delicious

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Surina Ainsworth . 2024-12-28

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The atmosphere was very cozy and welcoming. Bogumil was very helpful and informative about different foods and what they are like. The food was amazing and service was fast! Special thanks to Bogumil who made our visit an exceptional time!

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Madison Starbrook . 2024-12-23

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Great place, quick service and very friendly crew. Also good value for money

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Alpay Kocak . 2024-12-23

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Amazing food and friendly staff! Thank you, Bogumil!

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Delia Pintilie . 2024-12-23

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Very friendly food was amazing, Bogumil provided great service and was very helpful and welcoming, would definitely come again

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Lisa Starbrook . 2024-12-23

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It's become a tradition to have a meal here after the annual Carol Concert at the Royal Albert Hall. It was good to find that Bogumil is still working here. He's a very friendly & personable member of staff. Food always comes quickly & we've always had very tasty meals. As others have said, despite being part of a chain, this restaurant has a warm & friendly atmosphere

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John Tippetts . 2024-12-22

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Geat food and very fast service.

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Ben Coles . 2024-12-22

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Excellent service and food - first time in the Kensington one - great options for vegan, gluten free & all the other choices you expect at BI. 🤩

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Victoria Plum . 2024-12-21

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Khaled was a great server and was really great with the kids

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The Science of Grappling . 2024-12-21

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Delicious food with wonderful atmosphere and service.

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Ciedrick Griggs . 2024-12-18

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Lovely food with quick and friendly service from Bogumil and team!

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Abi Farmery . 2024-12-16

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Amazing food 🤌🏼 amazing service by khalid!

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Krina Rathod . 2024-12-15

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Great food and great service from Khaled

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Alex . 2024-12-15

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Great service and good went down well with the family

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Nick Emmerson . 2024-12-14

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Everything was great! Wine, appetizers, main course, dessert and Bogumil!!! It was all superb!

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Zachary McIntosh . 2024-12-12

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Very good and welcome service, amazing food, with good time and preparation. Not too busy and has a very kind and welcoming atmosphere.

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Felix Ansour . 2024-12-12

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Amazing service friendly staff especially Khaled!

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Aigun Gassanova . 2024-12-11

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Great service from khaled and Marina

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Emiliano K. . 2024-12-11

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The best minestrone soup ive had in forever

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Chloe B. . 2024-12-11

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I came in December for a work Christmas party and I have to say the service was really great! We had K who had to manage two massive tables and did so like a pro. He was so brilliant, kinda and patient. Props to him for helping us out!

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Gaby Kettle . 2024-12-09

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Great service and good and Bogumil was very helpful and attentive

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Abigail Heanly . 2024-12-09

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Food was lovely and our waiter Khalid was amazing at making us feel welcome and making it a lovely evening!

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Rachel Goacher . 2024-12-09

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Nice food and friendly service, Bogumil was very nice.

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amanda fernando . 2024-12-07

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Fantastic meal with amazing service!

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Mitchell Johnson . 2024-12-04

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Food, ambiance, and service were amazing! Highly recommend

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Chelsea Bielitz . 2024-12-04

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Khaled did a great job and the pizza is absolutely delicious.

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Lisa Fox . 2024-12-03

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Probably the best Bella I have been too, nice location, felt more like a traditional Italian rather than a chain restaurant. The food was hot and delicious and the staff were friendly and upbeat. Would highly recommend!

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Lee Wiseman . 2024-12-02

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It had a great atmosphere. It's a little narrow inside. We left the stroller at the location shown right after the entrance. There is not much space next to the tables. We ate pasta and pizza. The pasta was delicious but not very filling. Maybe it was because I was wasting energy by walking too much 😊😃. But it is a place where you can easily go with your friends. We went for lunch. We did not make a reservation in advance. Walking distance from the national museum exit.

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Nijad “bnijad” B. . 2024-12-02

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The lasagna was ok, but not a fan of the carbonara.

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Julian Van der Woodson . 2024-12-02

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Nice pre show meal. Bogumil our waiter was very attentive and friendly. Good atmosphere.

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Alison . 2024-12-01

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Very good food and great service - Bogumil was very nice and welcoming.

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Roberto Pestana . 2024-12-01

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Our waiter Bogumil was very friendly and helpful

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Isabelle . 2024-11-30

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Great food, very fast, had a lovely waiter Bogumil who was very nice

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Eimear Cullen . 2024-11-30

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Khaled was amazing !! Great food!!

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Laryssa Vignoli . 2024-11-30

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Our server Khaled was very attentive and friendly. The food was awesome, the service was also beyond great. Good prices and great atmosphere. Will certainly come back. Highly recommend

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VIC Cleaning Service . 2024-11-29

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We came for a weekend to get to know London a little and one of the stops was the Natural History Museum. Looking for where to eat, we visited this excellent Italian restaurant, very well attended. We ate lasagna and chicken Milanese, which we loved. 100% recommended

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Manuel Perera . 2024-11-29

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We had Bogumul, and he was fantastic- great experience!

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Matthew Moore . 2024-11-26

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Great service as always from Bogumil - highly recommended

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Gareth Roberts . 2024-11-25

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the food is quite good I must say but the main highlight would be out waiter Mr. Bogumil for sure. Very attentive and very outspoken. Just leave the food and on the side and have a little conversation with him. You'll see what I mean!

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Batuhan Gençer . 2024-11-23

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Excellent service from friendly staff (Marina and Bogumil). Would definitely recommend and visit again!

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Miriam Shell . 2024-11-22

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The menu was nice, very many good portions to choose. And the servic was very good, Bogumil was very friendly.

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Hanna-Leena Tefke . 2024-11-21

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Marina & Bogumil were excellent. The service was great and food was delicious! Would recommend this location- good pick! And wonderful staff

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Matharasika . 2024-11-21

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This place completely blew us out the water, and this is someone that has had the best in the Little Italy in New York City. Absolutely recommend this!

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Billy Daudi . 2024-11-21

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The staff was amazing . Kaled was super nice and funny . The manager , didn’t get her name , was super friendly and had a good chat with us . Food was nice and tasty and the wine was great Will definitely be back .

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Daniela Grando . 2024-11-20

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Food was really nice & the service was quick & flowing. The food prices were very expensive surprisingly. On that app a starter was like £5.99 then when you go into the restaurant and look at the physical copy of the menu it said it was like £6.99 which I found a bit stupid and is the only issue I have.

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TRIS20!!! . 2024-11-19

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The waiters were super fun and welcoming big up to the Bulgarian sweetheart and Khaled 🙏🏽🎉

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Vanou . 2024-11-19

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Kaled was super amazing tonight, we had good time

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Rocchetta Galifi . 2024-11-19

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Great place, lovely atmosphere. Food amazing!

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Rachel Thornton . 2024-11-18

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The person who helped us was super attentive and friendly!

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Daniel Junior . 2024-11-17

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Avoid This Place at All Costs! Went to this restaurant with friends, ordered food, and then five minutes later, the host asked us to leave because a family with kids could "pay more." Absolutely disrespectful. As someone who's lived in Milan, I know good hospitality, and this was anything but. It felt like we were just dollar signs to them. If you want to be treated like a human and not just a paycheck, don’t go here. Good food can’t make up for how they made us feel. Save your money and dignity for somewhere else.

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Shailendra Pathak . 2024-11-17

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Excellent service on a Saturday night from Boggumil.

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Jacqui McGlynn . 2024-11-16

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Bogumil was serving us and was amazing and friendly. He made sure we had what we wanted. He made our experience here very delightful

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Tiffany Griffiths . 2024-11-16

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Mr. Khalid made our experience wonderful and gave us everything to make sure we had a good time

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Mia Rod . 2024-11-15

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Delicious pizza and other pasta dishes, I recommend 5 stars out of 5

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Mariusz Dolezych . 2024-11-14

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Lovely venue in south kendington, warm atmosphere and delicious food. Out waiter Bogumil was very friendly and polite

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jessica summerill . 2024-11-13

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Great food, great service. Bogumil was amazing!!!

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Danny K . 2024-11-13

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It's not worth going to this pizzeria, bad service and poorly made pizzas.

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Alberto G. . 2024-11-13

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Bogumil provided excellent service and the food was very good

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Brogan Arnold . 2024-11-13

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Delicious place Bogumil was very nice

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marcia pantaleão . 2024-11-13

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An amazing place nearby the South Kensington tube station offering the best pizza we had for a very long time, extraordinary service in a really cozy atmosphere. Maya is offering a special VIP service rounding up an overall excellent experience for our group

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Arnd Herrmann . 2024-11-12

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