Based on 595 opinions finded in 1 websites
Based on 595 opinions finded in 1 websites
Nº 170 in 440 in Lincoln
Opinions
Absolute rubbish service, walked in and waited to be seated not feeling welcome at all. Then waited around 15 minutes for order to be taken . Pizzas were Oright but both me and partner felt sick after eating this.
Ricardo Berko . 2025-01-25
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Popped here on our last night in Lincoln. The atmosphere was lovely with friendly and helpful staff. Did not have to wait long for our food, pizzas, and all the extras prepared fresh in an open plan kitchen so we could watch all our food being made. Definitely will be visiting next time I'm in Lincoln! Keep up the great work!😁👌
Carl Jones . 2025-01-24
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Amazing restaurant, pizza was delicious!! The staff really were the highlight so welcoming and friendly. Definitely recommend :)
Talia Nadarajah . 2025-01-21
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Fantastic pizza place, great selection of toppings and sides. The sourdough base was very good. Great selection of drinks including a nonalcoholic lager. Good atmosphere and friendly staff.
David Rogers . 2025-01-19
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We had a great time , all the staff that served us were superb . Food was great too . Would definitely recommend
christabell mukami . 2025-01-18
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If you want to try fresh, healthy and colourful food- go to Franco Manca! Quick service, relaxed atmosphere and really nice food. Good choice for vegetarians. Pizza with potato surprised me 🤩
Irina Zaueras . 2025-01-15
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There were plenty of tables cleared to sit at, but we and the other people waiting were left standing for 15 minutes before we were acknowledged. Once seated our order was taken. We noticed that our pizzas were given to the wrong table, then given to us. The pizza were tasty, but only just warm enough. We had to ask for our missing garlic dip. We had ordered red wine at £8 a glass. It was served in a water tumbler. This is unacceptable. We like Franca Manca pizza, but up your game this is not acceptable.
Stuart Shackleton . 2025-01-01
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Great pizza, really good staff who are up for a laugh (shout out to Hannah!) Good atmosphere too, kitchen visible with a wood fired oven - can’t ask for much more!
r2thebizel . 2024-12-31
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The pizzas are usually great here but today they were soggy and the dough was undercooked. Although staff were friendly they were slow to take our order, and when we needed things were too busy talking to the chef, our server checked in with us when we were nearly finished which by then was too late, he cleared my friends plate whilst I was still eating. We also both had our coats on and were clearly finished and it took them ages to offer to bring the bill.
eleanor wood . 2024-12-17
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Food was the best pizza iv ever had , nice and cheesey , hot and home made Service was very quick , i had my pizza in under 10 minutes and the staff were super friendly , Atmosphere was quite warm on a cold sinter day with the delicious smell of pizza in the air , chill and relaxing music in the backround
Megi Dyulgerova . 2024-12-16
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I was very pleased with the service. Ana was very professional and good at her service. Our foods, desserts were prepared very quickly and the pizzas prepared by Ella were very delicious.
Seyhan . 2024-12-16
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I had an amazing dining experience at Franco Manca, and it was all thanks to the lovely team! Ana, our server, was absolutely delightful—attentive, friendly, and made sure we were well taken care of throughout our visit. She truly added a personal touch to our meal. A special shoutout to Chef Ella, who went above and beyond to ensure our pizzas were cooked to perfection. Her attention to detail was impressive, and the result was deliciously crisp, yet not overdone. Thank you, Ana and Ella, for making our meal so enjoyable! We’ll definitely be back for another slice of Franco Manca’s exceptional service and pizza.
Dorotea Baji . 2024-12-16
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Amazing pizza! Hannah was amazing, very friendly and attentive. We will definitely be coming back ⭐️⭐️⭐️⭐️⭐️
Harriet . 2024-12-16
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Amazing service, can't wait to come back! Hannah was great, she made us feel so welcomed!
Katie Woolford . 2024-12-14
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This review goes out to the UI ping lady that severed us tonight. Funny, bubbly, helpful. I’d employ her in an instant. Pizza was fine 👌
Toby Rovezzano . 2024-12-13
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Amazing staff! Really kind and helpful and know the menu and brand really well. Holly and Hannah and a gentleman served us and they were all lovely. Been wanting to try it for ages and so glad we did!! Will definitely be back.
Laura Bill . 2024-12-13
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Great food and great service! And discounts for Uni students! Hannah was the sweetest!!
Emily Weins . 2024-12-09
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I had No 10, not a dry, dusty traditional pizza that the name might imply but a fluffy, pillow of mushroom and truffle heaven oozing with flavour that was served super quick! Thank you Mzahev for your service, superb 👌🏽
Jane Churchill . 2024-12-09
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I had an amazing experience at Franco Manca in Lincoln. The No. 9 pizza, featuring Italian smoked beef, mozzarella, Franco's grand, wild rocket, capers, and a lemon dressing, was a deliciously unique take on sourdough pizza—crispy, flavorful, and perfectly balanced. The staff, especially Freddy and Joseph, were incredibly helpful and professional, ensuring a great dining experience. Highly recommend!
Isaac Oselukwue . 2024-12-08
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Great service from Chuka, very professional and friendly
Ahmad . 2024-12-07
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Very friendly customer service from Chuka
HM _05 . 2024-12-07
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Chuka served me and the boys very well, appreciate him.
DuhKpee . 2024-12-07
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Great service from Joseph and Freddie. Good food aswell
Joel Parish . 2024-12-07
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Really enjoyed the food and the service from Joseph and Freddie.
DAO . 2024-12-07
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Really enjoyed my time here, food was great, really nice atmosphere. (Freddy and Joseph were very helpful)
Joseph Stanfield . 2024-12-07
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Quality food and top service from Freddy and Joseph.
Thaibe onje . 2024-12-07
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Quality food and service from Joseph and Freddie!! Highly recommend! Will be coming back!
Nathan Moughtin . 2024-12-07
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Food is incredible, cannot believe the pizza is so good for the price - blows everywhere else out of the water. Both Freddie and Joseph are incredible waiters and hosts and always turn it from a great meal to a great experience
Gwinn's On The Loose! . 2024-12-07
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Great atmosphere for a meet up, great food. Freddie and Joseph were friendly and helpful.
Jackson Colman . 2024-12-07
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Great food and service from Joseph and Freddie as usual, 10/10
Daniel Holmes . 2024-12-07
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Have come a few times and have been served by Hannah, Ashley, Joseph and Freddie, all were amazing and the food is always so good, best pizza in Lincoln
Jack Bartram-Carter . 2024-12-07
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Amazing service from Joseph and Freddie, great first time!
Josh Went . 2024-12-07
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Couldn't ask for more great service and little trouble with my order but Ashley who served me rectified it right away no issues. Me and the family will be back for sure 😊
Lonnie Webb . 2024-12-07
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Would have been 5 but they add a service charge to the bill, which I don't think is right.
James Brookes . 2024-12-05
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perfect place for food. lovely staff, great atmosphere and food. 100% recommend . fast service too
Jas Demir . 2024-12-02
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I had dinner at this Italian pizzeria tonight, and it was an amazing experience! The pizza was absolutely excellent – perfectly cooked, with authentic flavors that reminded me of Italy. The staff were outstanding, especially Hannah, who went above and beyond to make our evening special. The vibe of the entire team was so welcoming and positive, it makes you want to come back for more. Definitely a place I’ll return to – highly recommended!
Bianca Mănescu . 2024-12-01
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First impressions weren't great. Upon arrival my wife asked the server if they could fit us in. Rather than replying vocally she just nodded at us slowly. Maybe I'm out of order for finding that irritating but I do think a polite response would have been more welcoming. We were show to a table where we then sat for about 15mins before the same server came over to take an order. While I was giving mine she zoned out distracted by something going on outside. She did apologise. My wife and I ordered a no. 2 pizza each and a side of garlic and mozzarella bread. I had to walk to another table to get cutlery for the two of us. Another server spotted me and said they had been too busy to set the tables properly. It was nice of her to explain but still no apology. My wife's pizza was okay. Nothing special. Mine however was soaking wet for some reason. The best way to describe it was "sloppy". The garlic bread just tasted strongly of oil. So much so it overpowered the taste of garlic. All in all a pretty poor dining experience for a meal that cost the best part of 50 quid for 2. Never thought you could get pizza wrong.
Dan Roberts . 2024-12-01
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Amazing pizzas, the garlic bread is basically the size of another pizza!!
Michelle wise . 2024-11-29
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lovely food and great service by Joseph :)
Kara McCarthy . 2024-11-28
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Me and my friends had an amazing experience at Franco Manca and the food was absolutely delicious. We were served by Alex who was extremely lovely and even gave us recommendations for next time.
maddie phillips . 2024-11-22
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Absolutely brilliant, pizza's are amazing, fresh orange juice and lemonade. My son and I thoroughly enjoyed our pizza and drinks. We will be back. My son is returning with his girlfriend. Staff are really polite, friendly and welcoming. Keep up the good work.
Louise Fairbairn . 2024-11-18
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Food was lovely and Hannah was fantastic! very friendly and amazing personality
Amyamy560 . 2024-11-15
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We had two of the worse pizzas we have ever had, anywhere. The bases were so undercooked, they could only be described ‘sloppy’. Ordered two pints of lager and was brought one and a pint of pale ale. This was changed, but how can can you get “two pints of lager please” wrong. Had to use a knife and fork to eat the pizzas! My wife didn’t eat hardly any of hers. Complained when I paid and did receive an apology, “sorry about that”. Awful experience, just a few pence short of £40 for 2 terrible pizzas and 2 lagers. Following this review I was contacted by Franco Manca and they were very apologetic, even offering me free pizzas to compensate. A very good response I think. Prepared to give them another try.
Paul Lord . 2024-11-14
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Very rude customer service, wouldn't recommend to anyone who likes to be treated with any modicum of respect.
Dan Frith . 2024-11-13
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We had a fantastic meal here on October 9th before going to a show at the Drill Hall. We returned yesterday 05/11/24 with our daughter and granddaughter after telling them how great the food was. So disappointing. My wife had exactly the same meal as our first visit (roast pumpkin salad). On the 9th October the meal was served warm but on our return visit was stone cold. We queried this and were told it was supposed to be cold. Likewise, I previously had the wild mushroom, truffle pesto and burrata pizza and loved it. Second time round the burrata, which should be added room temperature on a hot pizza, was ice cold and made the entire meal cold within five minutes. We did complain and were given a slight discount. On our first visit the atmosphere was fantastic. We had great personal service by (I think) the owner. Not so yesterday. Sadly we will not return to this restaurant or recommend it.
BROKENBOILER1 . 2024-11-06
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Hannahs service today was truly exceptional. She truly made the experience worthwhile and is a credit to the company, the best example of customer service I've seen in a long while. Keep up the great work and all the best in the future. Enjoy your well deserved holiday!!
Arjun Singh . 2024-11-03
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My favourite place for pizza in Lincoln, prices are very affordable and the food is amazing. The pizza is fresh and has plenty of filling, the crust is thin and soft which makes it easier to cut. The food is made straight away and you get a nice hot pizza. Plenty of great selections of pizzas and desserts. Staff are welcoming and friendly, downside is that the wait times are long but it's worth it for a fresh tasting pizza. Sometimes staff can take a while to attend you but I don't mind. Would recommend the student deal, which is any pizza from 2-6 with any soft drink for 9.95 which is an amazing deal. Considering the pizza prices ranging from £7-13. This deal is available from Sunday to Thrusday. Atmosphere can be lacking when the place is empty but once it fills up, it's a joy being there. Decor is warm and welcoming with plenty of seating inside for small groups.
Yvana . 2024-11-02
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Good pizza and really friendly staff.
Timothy Stringer . 2024-10-30
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Had a lovely meal here today. All the staff were very friendly and attentive. Super thanks to Hannah who was very chatty and funny. She made us both laugh and I am sure her personality and demeanour brightens the day of many customers at FM, and it did ours!
Jodie . 2024-10-27
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We were served by Joseph, and the experience was lovely! He was very friendly, made sure we were okay throughout, and food was amazing!
ASMRSAFESPACE . 2024-10-26
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Excellent Pesto chicken salad and Tuna salad. The pizza choice seemed limited, and the cheese garlic bread was thin pizza bread and wasn't cheesy or garlicky. Beer choice was very poor. Nothing available from the oven like al forno dishes offered in other well-known Italian chains. We think we'll go elsewhere next time.
Geoff Reynolds . 2024-10-24
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Biggest shout out to Hannah. Sorry this review is late but I could not not give you a review. You were amazing when serving us and you had an amazing energy I’ll never forget!!! Wishing you all the very best!!
Akwaugo . 2024-10-23
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Keep it a secret... but this place has just got everything right. Staff brilliant too.
David . 2024-10-21
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I recently visited Franco Manca and found the overall experience to be a bit mixed. The service, unfortunately, was quite slow. We had to prompt the servers to bring us the drinks we had ordered, which took longer than expected. While the food itself was fairly standard and nothing particularly stood out to me, my partner enjoyed their meal, so it seems to come down to personal taste. If you're after a casual bite and aren’t too pressed for time, Franco Manca might be an okay choice, but be prepared to wait a bit longer than you'd like for service.
Ash Colley . 2024-10-19
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Alice and Hollie were brilliant, lovely food and service. Will come again. Lincoln
Ollie Williams . 2024-10-12
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Place is quality. Joseph is great. Service overall was excellent
Carl Flanagan . 2024-10-05
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Excellent pizza with some fresh meat and cheeses... Joseph in particular was pleasant, prompt and polite... an all round fantastic experience!
Orbital 247 . 2024-10-05
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Joseph delivered great service. The pizza was phenomenal.
Tinashe Gumunyu . 2024-10-05
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Joseph gave us a lovely experience. And the dine in wouldn't have been the same without him
Richard wright . 2024-10-05
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Great service, great food, all round great experience
Harrison Jones . 2024-10-05
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lovely gluten free pizza and lovely staff!!!
bekah asquith . 2024-10-05
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Joseph was a very friendly waiter. Great food and great service.
Sophia Le Mare . 2024-10-05
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A long wait after taking our order, after half an hour i asked where our drinks where. Then after 10 mins they arrived then food followed. Pizza was beautiful 👍🏽
Liza Massey . 2024-09-30
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I had an amazing meal at Franco Manca! The sourdough pizza was delicious, and our server, mzaher ,was fantastic- friendly and attentive. The atmosphere was lively, making it a perfect spot for dinner. Highly recommend!
Waad Ahmed . 2024-09-29
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Hana was excellent service and very polite
Ash Man . 2024-09-28
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We ordered several pizzas of different kinds plus a pesto garlic bread. They were all well made and were certainly authentic in nature. Flavours and ingredients were good. Unfortunately, our delivery via Deliveroo was too long which meant these well made pizzas were cold by the time they arrived. We feel sorry for the restaurant as Deliveroo has let them down (and our Saturday treat).
Rich Neasom . 2024-09-28
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Went to Franco Manco on a Saturday early evening - restaurant wasn’t particularly busy but it did take a little while to be served. However, the pizzas were delicious and the overall experience was good. Want to give a shoutout to Joseph for being a great, friendly waiter.
kieracatherine . 2024-09-25
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Excellent service! Staff are truly wonderful and go above and beyond to create the perfect meal experience, everything from the food to staff greetings is just exemplary! 10/10 would highly recommend
Jessica Lily . 2024-09-23
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Rubbish service came in tonight at 20:30 really didn't want us in or to serve food. When the pizza arrived plates chucked as us !!! Will NEVER come in any of your pizzerias again. Soggy bottom pizza rubbish! Avoid !!!
Michael Craddock . 2024-09-17
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Some staff were rude. They had ran out of lots of things. My ham was square cheap ham that they didn't even cut up. When I questioned them about the ham, the member of staff marched off to get the ham to prove that it was cured meat but funnily enough, did not return. My food was cold. The restaurant was cold. The plates were not cleared (the children ate puddings with the dirty plates on the table). Alcoholic drinks were served in children's glasses with a straw (obviously very small). Childrens drinks are easy to tip with huge straw and tiny glasses. The entire experience was terrible and so slow. It lasted over 2 hours. We got so sick of waiting, so we got up and paid at the door as we left.
Leanne Evans . 2024-09-15
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Joseph was amazing friendly, made us feel welcomed was very attentive. We orders the number 7 it was delicious highly recommend! Stunning restaurant and perfect service
Steph . 2024-09-14
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The Sourdough Neapolitana experience doesn't get better than Franco Manca. It's fast, it's fresh and it's flavourful! Pick your favourite ingredients and devour the thin, light and hot sourdough from the pizza masters. House wines and other homemade drinks to enjoy with the pizzas, and Italian brew cappuccino or the likes of tiramisus and sorbets for afters. A fulfilling journey. The staff is lovely and will make you feel at home. Hannah, Messiah, Joseph, just to name a few who are always eager to help you! Lovely hosts and a great place altogether.
Jainil Shastri . 2024-09-13
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If you don't mind to be completely ignored even though the restaurant is empty, and all together 3 tables were used. Waitress's speed was close to sloth's. We left after not being served at all after 10-15 mins.
Peter Kuczik . 2024-09-12
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Great place to grab a pizza. Staff friendly, nice and clean environment right in the middle of Lincoln. Prices are pretty good as well. Been back a few times.
Simon Heyward . 2024-09-09
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We visited Franco Manca for a quick lunch, where the speed of food service matched. The food came out quickly and the pizzas were delicious. The best part of our visit was our attentive waiting member of staff, Hannah. Hannah’s warmth, sense of humour, thoughtfulness and attention to detail meant our whole experience felt personal, authentic and welcoming. Thank you, Hannah!
Chloe Marsh . 2024-09-07
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We popped in for a late lunch this afternoon and the whole thing helped in turning what was a pretty bad day into a lovely afternoon. Food was delicious with a nice variety of options for pretty decent prices, both our pizzas were well cooked with great crusts and fresh toppings all of which arrived very swiftly after ordering. A special shout-out must go to the staff, Joseph and Hannah were super accommodating and made sure we were well looked after, they are a real asset to the restaurant and really put a smile on our faces. If you’re looking for a quick and easy lunch, or a great spot for an evening meal I would highly recommend!
Jordan Shiel . 2024-09-07
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We were served by Joseph he was really lovely and had great service. So polite and a joy to be served by. The food was also amazing
Benedict Wickham . 2024-09-07
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Amazing service by Furdy, A Really nice man he was a pleasure to meet, the pizzeria is beautiful and smells delicious, fresh pizza in less than 5 minutes in their pizza oven. Ella was our pizza chef and was also very friendly. Would highly recommend this place right in the heart of linciln city centre. We are Sicilian tourists usually and this pizzeria is just like sicily. Thank you we will be back!
Rebecca Walker . 2024-09-05
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Just popped in for coffee to meet family. Good friendly staff
Kevin H . 2024-08-31
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chuka was amazing and made us feel very welcome along with amazing food
lewis white . 2024-08-31
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We ordered pizza from a waitresses that didn't if know we existed, the pizza eventually arrived lukewarm. Then they wanted a tip! Invest in new staff and a hotter oven.
Maxwell Bartrop . 2024-08-28
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Very welcoming, friendly staff, quick delivery although it was rather empty and very spacious.
Amonem Essaid . 2024-08-19
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The food was better than I thought and the service was efficient Really appreciate the service given by mazhier very lovely young girl
azalea malalou . 2024-08-17
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Outstanding service! The staff her name was Mzaher was attentive and helpful with my order. Will definitely visit this restaurant again.
Kelvin sarpong . 2024-08-17
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Extremely rude waitresse, got weirdly hung up on the name of a starter and was really hostile towards us. I could see the manager and chef watching and laughing anytime she was at our table. All round pretty strange experience. Plus the food was pretty average. Would not recommend.
Matthew Wilson . 2024-08-16
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Very poor service when visiting this establishment. Over half an hour for drinks order to be taken, missing food, ran out of pint glasses so people had to have a pint served in two halves. The food itself was average, quick to arrive but Definatly thrown together. I’d reccomend taking your hard earned money to Pizza Express 100m up the road. Automatic addition of a 10% service charge added at the end of the bill ! I do not reccomend
Andy Norman . 2024-08-11
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It was a Friday evening, the place was half empty and you had two FOH staff that clearly couldn't cope, as they had one 'large' table. Nobody working was in a frame of mind to move faster than a sloth through molasses. Apathy was fighting malaise, and both were winning. We were there for thirty minutes without being offered a drink. Other tables were clearly suffering. We went elsewhere for fear of all consuming hanger. Might I suggest a thumb of ginger?
Mark Loudon . 2024-08-10
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Enjoyable quick lunch with excellent service from Joseph, who showed great tact dealing with the unpleasant, rude gentlemen at the neighbouring table.
Stephen Trainor . 2024-08-08
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Booked through The Fork app with a 50% discount off all food. Thoroughly enjoyed the meal, we had the cured meat sharing platter, franco special pizza, wild mushroom, truffle & burrato pizza, tiramisu and a pecan cheesecake. Pizza dough is fabulous at Francos, both pizzas had good fillings too. Little disappointed with the desserts thats why we've given 4 stars rather than 5 as thought they would have come with a scoop of ice-cream or whipped cream as seemed a little dry without. Have to admit I have had tastier tiramisu elsewhere, it was nice but I wasn't wowed by it. A little Italian almond biscuit would have been a nice touch with the coffees (the latte and cappuccino were gorgeous). Credit to the staff, who were all very welcoming, pleasant and helpful. The atmosphere in the Lincoln site was lovely, everyone enjoying themselves. We got the added bonus of sitting at a window table, so got to people watch too!! Lincoln is a great city to visit. Would really recommend getting The Fork app as when these deals are on its worth the effort to travel and you collect Yum points at participating venues which you can use off your bill. Well done Franco Manca, we had a lovely evening at your Lincoln restaurant.
Andrea Hawes . 2024-08-03
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Service is always terribly slow
Sara Jackson . 2024-08-03
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When we are in Lincoln we always try to go for lunch at Franca Manca, always enjoy it, lunchtime special, delicious!
Colin Nolan . 2024-08-02
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Mzaher was very warm and welcoming. She made our experience wonderful.
Tomiwa . 2024-07-31
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Great place to go for pizza, would recommend it!
James Williams . 2024-07-15
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Absolutely astounding service today, a really nice surprise when it came to the bill. Thank you!
Simon Ahearn . 2024-07-14
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Good service but food tasteless.
Robert Low . 2024-07-12
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Everything was "OK" bit there are better pizzas around.
Amanda Dow . 2024-07-11
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This had the potential to be amazing. The setting was great and gives the opportunity to people watch. However, the service was not so good. There was one person who seemed to be doing everything whilst there were a couple of others not helping her at all. It was not particularly busy for a lunchtime, so I would hate to see how long the wait would be when there are more customers. The pizza was not the best I've had and the desserts were disappointing.
Jane Brennan . 2024-07-08
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want a nice find! Really nice place with great tasting pizzas. Service was quick and friendly and nearly every table was full, which speaks volumes.
Mark Wagstaff . 2024-07-04
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Booked in for Father’s Day at around 12:30. Semi busy at this time so it is probably good to book first. Ordered two adult pizzas and two kids meal deals with drinks. Nice pizzas overall, the dough has a great taste with a decent choice of toppings. And you can always add extra. Kids enjoyed theirs with a dessert of ice cream at the end. There was some confusion of what kids drinks were needed as they turned up at the table incorrect and with dirty glasses. *This was amended at the end of the meal by the manager so we didn’t have to pay for the kids meals *
James Barford . 2024-06-23
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Ordered two pizzas and the tastes were very good👍🏻. The third photo is the chicken (I forgot the name) which was nice, but £7 for this little portion was🤔….. I rather pay a little bit more to order another pizza🙈.
M&A . 2024-06-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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