KFC in Birmingham

KFC New Osscott branch. Bought bargin bucket got it home only to find after handing it out the our kids and them eating a few portions of chicken my daughter shout out that she had bad taste in her mouth. We treat a peace and certainly could taste a chemical on the chicken like TCP. I called the store and asked to speak to the manager. I told him what had happened and the taste on the meat. My Mrs told me as she went to buy the food she could smell cleaning chemicals. I questioned the manager on what products they clean their areas with he replied We don't use chemical to clean and the sides don't get cleaned down till the following day ? We returned the order got our money back and also keep a peace of children and put it in the freezer. It was recently collected by Birmingham City council Environment Heath / Food Agency.

The food was burnt and dry. Smothered with sauce to disguise the fact that it had been overcooked. Surprisingly, i couldn't be bothered to complain! I wrapped the food up and dumped it! Youngsters behind the counter chatted to themselves while customers were waiting. Customer service training wouldn't go amiss! The decor is bright & cheerful, Barbie pink to be precise! 😏 conveniently near the train station. However, food is very disappointing 😞

Someone needs to show the plonkers that work here how to read an order. They get it wrong every time! You really don’t need a GCSE to get an order correct.

i ordered a 7inch pizza and it tasted phenomenal and the delivery time complimented it even better

Very pleased with the service today dil and amadd were more than helpful and provided us with a great service leaving myself and my team very happy