KFC Greenford - The Broadway in Ealing

Food was good but staff at till are slow and dont understand anything I tried explaining to them what I would like and they proceeded to just look at me without helping me or anything- interior is fine but dirty make me wonder if they ever clean here. but service was appalling lol

Not delivered. Should be room 14 Premier Inn western avenue! Spoke to delivery driver & he said he won’t deliver!

never delivered now you will not give me a refund! shocking.

The store packed bottles in the same bag with my order and my food mashed together

the food was cold its lika a icr how can saomeone eat this food in this cold weather i order food at 12:45 nd recived my order at 2am almost 1 hour 20 minutes nd kfc is just 5 minutes away from my home very dissaponting service delivery driver is good dont

Driver stole the order, Just Eat have refunded.

The whole order was cold. The driver was rude. The delivery bag was ripped. The fries were all soggy and cold, defiantly old. The chicken had no batter and the burgers were smothered in sauce with no salad. Will defiantly will not be ordering from here again

it doesn't take 3/4 of an hour to box and deliver some chicken and chips. by the time it arrived it was stone cold. not impressed.

Food was contaminated with red ink. No compensation given

Half of things was missed in the Box and portion was less

BAD COLD DRINK IN THE SAME BAG AS HOT FOOD learn from Mc Donald’s they put cold drinks in separate bag

Food came late, and was cold and soggy food.

the staff at KFC Greenford. I was struggling to stay awake all day. It took me over four hours to place the order! I kept dozing off & getting distracted. I finished so close to their closing time I expected the order to be refused. It was a genuine act of kindness that they agreed to complete the order & I really appreciate their help. They truly went above & beyond the call of duty.

The delivery time kept changing to a later time than the original time of order

food was late and cold when arrived

KFC missed an item on the first delivery but driver came back with the missing item and extras. Amazing after-care shown by both KFC Greenford and just eats delivery driver.

Fast friendly service thank you

food is always cold when it arrives really not happy that every time I order food from you it has to be reheated which isn't healthy .I don't think I will be ordering or recommend you again unsatisfied

The staff was so rude the have half an hour left and I asked for 20 hot wings offer but they said we don’t have we just have 12 wings they don’t know what’s offer going on they can cook for customer but they didn’t …..what worst kfc

Food was oily and the quality of food/chicken was really bad.

wings were nice but could have been warmer.

the driver demanded code before giving the good

Food was very cold and the burgers were just a mess in the box. The hash browns were dripping with oil too

Food was not delivered as driver picked up wrong order so had to pay again whilst i wait for a refund

Ordered at 19.40 driver arrived at 20.18 with the wrong order. Said he would be back but never did

Every time I order 1 and 2 pieces of chicken (as they don't do 3 pieces) they give me two normal sizes and 1 tiny pieces and it's an old piece that's dry, this is unfair as I paid for three for pieces people, I'm so fed up with this.

bag was ripped and a portion of fries missing food that was there was cold

only one drumstick in a bucket of 14 pieces. Too many pieces of small wing portion which were dry.

polite driver poor quality food

Chicken was terrible in the twister wrap maybe that’s why there doing them 2 for £10

We have never even received the order though the status says delivered. Disappointed

Gone off, horrible, threw away the entire order

The Order Notes were completely ignored. I asked for chicken legs only and only received 1 chicken leg, the rest were breast which I particularly didn't want. This ruined the meal.

There were 5 chips in each packet. Waste of money. I will not order from them again

I ordered a kentucky mayp twister wrap, and i recieved a smoky bbq wrap instead. Not the fault of just eat though

waited over an hour and nothing. had to contact customer service to cancel order

Vegan burger is amazing and so are the fries, I'm not a regular as a vegan it only on occasion of I'm really hungry and there are limited options will I go in.

Food was not delivered at it says delivered

Got my whole order completely wrong

Some of the items of food were cold

Order did not arrive but yet said delivered.

Very slow service, Patronising staff without any knowledge of customer service. The standard of food is well below your normal KFC as the burgers were both cold and dry. Don't bother.

Wow first time ordered been a while perhaps more than year since i considered KFC. And this branch delivered delicious food and chicken was cooked nicely and tasty and clean. Chips were fine but needs improvement. Look forward to next one.

The service here was very good but unfortunately what let this place down was the quality of the food and the atmosphere. The chicken tasted slightly dry and chips here are nowhere near as good as the KFC in hayes town quality is better there. This place could also do with a slight redecoration and refurbishment as I noticed a big hole in the wall where even the plaster has come out and wall is crumbling quite a hazard I must say as its within a childs reach. (As seen in video) Toilets available here too. I wouldn't recommend comming here. I rate this a 3/10

Yet another great delivery from KFC and Just Eat 🛵🍔🥤🍗

Hi it’s Mandi your regular customer. I was a bit disappointed as when I placed my order and selected 2 corn on the cob and 2 coleslaws. You only gave me 1 large coleslaw when on you app stated I should have got 2. Where’s the 2nd large coleslaw??? I ordered a bucket worth £23. I’m not happy and you lost a star ⭐️ rating, not sure I’ll order from you again. As I’m not happy

Hi, it’s Mandi your regular customer. Zinger burger was lovely, fresh and tasty. A bit disappointed with the chips as it was as a very very small portion and very very salty in which I couldn’t eat them. Someone should have tasted them before giving them to customers. Wow! That was the smallest chicken breast I’ve ever seen. Not impressed and disappointed. Good job as not worth over £13. Sad 😔

Good customer service by the team

Good food. Parking just around the corner. Kids always like this place.

I ordered the 2 fillet burgers and 2 pop corn with 2 extra fries delivered early burgers burnt no pop corn chicken and only 2 chips really bad

When I got my burger it was cold, I ask the lady to change it she just looked at me and said it was just made, I said please change it. When they gave me a new one it was wrong it had no hash brown inside of it, she said you didn't give me the one with hash brown inside of it, I told her three times to check what she put in the bin , but instead you chose to stand there and argue with me Then 4/5 team members came to say the same thing. I asked for the manager he came checked the bin saw I was right. He said sorry while she said nothing with her hands on her hip. She was very rude. I'm pregnant and should not have to go through this. This has been my kfc for over 25 years never have I ever experience this before. She definitely needs training on how to speak to customers

Courier has been at the restaurant for 35 minutes

The food here is very low quality and has left me feeling sick everytime I’ve been as well as extremely slow service also very bad smells from the store and cleaners don’t do their jobs , the staff are all rude and always look upset save yourself disappointment and avoid going here

The burger was a right mess to much mayo impossible to pick up and eat

my order is missing items and I can't see where to refund it.

Was missing good parts of my order and it wasn’t cheap

Driver got lost and then called me, I had to give him my postcode again. He got here but the food was luke warm.

The driver left my food outside the other number 7 old block. He didn’t even call me to see why I wasn’t answering the door. I saw the my delivery outside from my window and picked my food myself, Other than that my food was perfectly good 😊

seal broken food open otherwise ok

Saved the day excellent as always

Nice, friendly driver- took the trouble of bringing my food up, always very appreciated after a long day!

Hi it’s Mandi, My zinger burgers and chips were fresh, tasty and the food arrived very hot so I didn’t have to heat it up, we really enjoyed food. So thank you so much for making my food lovely and very fresh, the chicken fillet so crispy and fresh in my burger, thank you so much and I’ll be ordering it again. I’m a Happy customer 😊

Half of my order is missing and all I get from the driver is "Not my problem, call the restaurant" Not good enough, not good enough at all......

Can of Drink was on ambient temperature, was expecting a Chilled one, so disappointed.

Greenford KFC it’s a lovely place. food is always fresh and good . staff always listen to customers needs. Every single time when I am ordering from them I have to leave a note to meet my children needs. They never let me down. I am very appreciate it. Thank you Greenford KFC staff ! You be got excellent customer service ❤️❤️❤️

We didnt receive the Pepsi Max bottle

Seating area always closed on lunch time. Whats the point of having seating area then?

Hi, delivery was good. The food was fresh, tasty and lovely Zinger Burgers. Fries were tasty hot and fresh too. My food was hot so I didn’t have to heat it up. Thank you for making lovely food, will order again, Mandi 😊 I gave you 5 STAR 🌟 rating.

The food was cold and hard my burger was bitten

The first time I got really fresh and warm food from KFC is a miracle

best 😍 i love this place the fried chicken always is crispy n fresh mmm classic craving i recommend n staff r rlly nice

Hi lovely and fresh, tasty zinger burger, fillet and pop corn chicken. The fries fresh and tasty too. Coleslaw was fresh, cold and tasty. But please do not put tinned drinks in with hot food in the box as you don’t know where the tin has been and has bacteria on it. Just put the tin of drink in the bag separately. My fries were loose in the box in a paper bag so the tin of drink could have touched them. Please stop putting tins of drink in with food. But everything else was good. Thank you 🤩

Told to not put drinks in bag - they did.

The wrap meal was cold and tasteless, the other meal was lukewarm

Food was perfect and fresh. Thank you 😊

Cheap pizzas that tate nice. Just a shame it's hard to park.

I ate here a week ago, Chicken so dry and cold tasted like it had been sitting out for weeks. Should come with a warning label saying “not safe for human consumption”. Theres a Chicken cottage 1 minute away which is probably even better than this place 🤢🤢

Hi, lovely, fresh tasty chicken. All the food was so fresh, tasty and delicious. I didn’t even had to heat it up. Thank you KFC for cooking my food fresh. I would order it again if the quality is the same as today. Five star rating wow! Keep cooking like this and I will tell all my friends to give you 5 star rating. I’m happy and enjoyed the lovely food 🙂

The portions of chips were very tiny, at least 6-8 chips in each portion only. The chicken pieces were small and soggy.

My meal was great, I asked for extra, extra sauce and they did exactly that. Food also came nice and warm, Happy customer!!

very nice driver food came on time

with the exception off KFC NEASDEN, all KFC outlets the food quality is poor, its more like fry it take it out sell quickly that herbs and spices and fried to perfection is gone, NEASDEN KFC however seems to have stuck with tradition colonel Saunders would be proud off KFC NEASDEN.

Worst customer service I've experienced, seating area is always closed and opens at 0530pm and the manager said its because of his safety due to the school kids, there wasn't any school kids around at the time, there was a family with kids wanting to sit and eat but had to wait outside until they open the seating area, I do enjoy KFC but not this greenford branch, I've also complained about the quality of the food I received which was dry and been left out for a while, when I confronted the manager he said ' I was causing problems' When I told him I wasn't satisfied with the food, He then started laughing saying why are you coming here then? Very unprofessional!

Very friendly staff and always informative of new deals where it helps

Average kfc, compared to other branches. chicken too greasy, grease usually stains the paperbag. It's okay for a local branch, but when you been living next door for 8 years,& can't be bothered to cook, then it tastes amazing, esp when you ain't had it a while. Overall clean, very friendly staff

Food was ok. Chicken was a bit dry

Good was cold the delivery estimate time kept going up never again

Driver was great very polite and considerate a credit to himself and your company

Good & fresh food !!😄nice one 👍

Very nice guy, amazing service thank you!

Give me the smallest one piece of chicken ever what is going on?? It's like a massive wing not one piece chicken

I work in a hard to get to place. But the delivery got there ok.. 👍🏻

I’ve got no zinger within the burger

Found hair in mini fillet burger, complete waste of money. Disgusting!! Also attitude of cashier wasn’t pleasant.

2 piece meal, one of the pieces was literally a wing, just because its delivery doesn’t make this ok to do

The chicken was warm and overcooked/dry

The food was freezing cold and dry like cardboard very upset bc considering cost nearly 40 pounds:(

The delivery was initially scheduled for 8:40pm/8:45pm but it arrived at 9:33pm, almost an hour later and it was cold!

Food was so cold I had to reheat it in the air frier. It took nearly 40 mins from order to delivery. The drinks were in the same bag as the hot food so the drinks were warm and the food was cold. Not good

The boxed item was damaged and the food cold