Piccolino in Cheshire West and Chester

Visited on News Years Day evening, not a very comfortable restaurant to sit on, v noisy, menu as online, food was good, v tasty calamari and pasta dishes BUT we felt that for the quality and quantity of food it was overpriced (over £100) and we left dissatisfied and still a little hungry. We will not recommend nor revisit

Excellent service nice food big portions food was delicious WOW

An appalling experience, having got together with family we rarely see for a supposedly “nice” meal / dining experience we sat down, ordered drinks which then came, to be told that there were no pizzas, no doughballs, no Calzones, so basically all there was was pizza or extortionately priced steak! Given I don’t generally like pasta, paying £16 for a (stingy) potion of Carbonara was shocking at best, an experience shared by many of the other members of the party. Furthermore it took almost 45 minutes between starters and main courses to arrive, the restaurant then had the cheek to add a £25 tip to the bill!!!! Surely at the very least we should have been told when we entered and were greeted that you had no dough based items (50% of your menu I might add). Given the prices you charge I would expect better, I have no issue paying for a meal when the service and food justifies it… this particular experience failed miserably on both of those fronts!

Expensive and beyond mediocre… The bang average service was the highlight really. The seating was poorly done, the food and drinks prices were criminal and not to mention the food itself was horrendous. My linguine’s king prawn wasn’t washed and had sand in it. My friend’s pasta was clearly reheated as it was overcooked and barely lukewarm, the ravioli portion was small and not good. They’re so cheap the hot water tap men’s bathroom was cold. Would not recommend, the restaurant is all style and no substance, pretentious crap at criminal prices.

What a joke, you book a table, bring your kids out, arrive & get told there’s no pizzas available? Really?? When we booked the table 2 hours ago maybe you should have told us ???

Amazing food and the service from the staff was excellent!!!! Such a lovely night, will definitely come here again!!!!

Food was fantastic but had to wait long time for each course. Mains plate was stupidly hot and burnt my wife’s arm. Nothing too serious but luckily not a child’s dish.

Our evening was fantastic. Service from all staff was amazing. So attentive. The food was unreal, Could not ask for any more

A place for a special occasions. Expensive.

Seating could be improved as they're long tables and and it's not easy to get from your seat as everyone has to move out of their seat for you to pass.

My friend & I had the most amazing food, they certainly catered for gluten free, we'd never been here before, but was definitely be visiting again.

Very busy on arrival so took some time to get seated despite booking. Enjoyable evening, some dishes could and should have been warmer, my calves liver was really tasty.

Delicious food ,nice atmosphere and friendly staff. I like it 👍

Very Long wait times with 1 time waiting over 45min for a table we booked, every time I’ve been in recent months there has always been at least 3 things not available. The food has gone down hill with some of my old favourite dishes (the garlic bread and lobster) now being bad. shame as used to go a lot

Lovely meal, good service in nice surroundings.

Great Service , waiters were very happy to help. Food and venue was lovely. Would recommend, look forward coming back.

Great atmosphere and service, food is good, but something great was missing.

Regular customer. Yesterday was my partner’s Bday and went there for dinner. We had celebrate him earlier anyway, but I wanted to make it even more special asking the stuff for a small cake like a surprise but the guy who brought the cake just ruined everything. The way he just threw it in the corner of our table without saying ‘happy birthday’ or making the moment special, was just rude and sad. My partner felt offended and frustrated. Thank you for ending his special day this way!!😤

We had a great time last night at this Italian restaurant. Unfortunately today my friends and I were affected with severe stomach aches and severe diarrhea. We weren't together before we met in the restaurant so that leaves little room for coincidence. We had eaten fish dishes and the water had a bad taste. It's really a shame!

Great place. Lovely service at a busy bustling lunchtime. Had pizzas and they were excellent!

Fantastic food and service, great atmosphere even on an autumnal Sunday night!

What a horrendous restaurant with extortionate prices, miserable staff and substandard food, the pizza I had was nearly raw!!! Two glasses of wine for £30!! Automatic addition of 10% from t gratuity and the service was shocking!! Never ever again will I step foot in this awful restaurant chain!

Brilliant service and beautiful food, friends with benefits cocktail is so good! The staff are very friendly and fast service.

Wonderful service and lovely food!I had the truffle pasta which was lovely. The friends with benefits cocktail is delicious, definitely recommend.

First the Good News. The food was excellent, especially the crab ravioli. Only the tiny oysters almost down to the size of a large mussel were disappointing. The Bad News The Design With so many hard surfaces a convex ceiling seemingly designed to reflect noise back into the dining area and very crammed space, AND we were really packed in!, everybody was shouting at the top of their voices. Even our teenagers, (people not usually averse to noise!) mentioned they could hardly hear the person sat next to them. We arrived home exhausted! £39.50!! for a bottle of Prosecco was way over the top and it took 1 1/2 hours from arrival to receiving our first course and the restaurant was not full. We've had the same meal in Piccolino in Hale, and have always enjoyed them, (hence our Chester visit) The ambience in Hale INMO was far superior. To summarise, The food was GREAT, apart from the oysters, but we would not return, purely because of the noise and the cramped space. We would however return to other Piccolino restaurants, especially Hale, but would check Trip Advisor comments first, re comfort and noise levels! Oh! and we would keep away from the highly priced modest INMO wines. This is a good quality chain restaurant but NOT a San Carlo standard restaurant.

Slow and Horrible Food!" We arrived at the restaurant at 7:40, placed our order for starters and main courses within ten minutes, yet we didn’t receive our starters until 8:30. When they finally arrived, we asked if our main courses could come out quickly, but it still took an additional hour. When we arrived, there were a few tables seated before us, but by the time our mains arrived, we were among the last few customers there. Can you imagine how long it took for us to get our disappointing main courses? When the mains finally arrived, they didn’t mention which dish was extra spicy, so the dishes were mixed up. We requested a replacement dish, and it came out in five minutes. WHY did it take over an hour the first time? The chicken I ordered was burnt and tasted bitter. Every dish we had was either horrible or tasteless. The worst experience ever.

We arrived at the restaurant at 7:40, placed our order for starters and main courses within ten minutes, yet we didn’t receive our starters until 8:30. When they finally arrived, we asked if our main courses could come out quickly, but it still took an additional hour. When we arrived, there were a few tables seated before us, but by the time our mains arrived, we were among the last few customers there. Can you imagine how long it took for us to get our disappointing main courses? When the mains finally arrived, they didn’t mention which dish was extra spicy, so the dishes were mixed up. We requested a replacement dish, and it came out in five minutes. WHY did it take over an hour the first time? The chicken I ordered was burnt and tasted bitter. Every dish we had was either horrible or tasteless.The worst experience ever.

The food was just fantastic. As soon as we walked through the door we were made to feel totally welcome. The service was impeccable. Our server Fabio was a star. Can’t wait to return.

Visited 29/10/24. Disappointing experience. Whilst my wife ordered the Lasagne, I decided to order the Calzone. Terrible mistake. We had our appetiser of cheese and garlic delivered to the table , this was nice but not very much garlic. A longer wait between this and the main course as they seemed to be struggling in the kitchen. We eventually received the main course. Lasagne was fine but the calzone was a large lump of pizza base with a disappointingly tiny number of what appeared to be meat balls and peppers, as I removed 70% of the dry base with no sauce or filling I discovered a stone cold filling which I sent back to the kitchen, I got a replacement calzone suspiciously quickly, at least it was hot. However when I prised it open the filling consisted of four small pieces of meat and some watery, but tasty tomato sauce, no peppers or anything else at all. After another complaint i wasn’t charged for this item of the meal, but I was charged for everything else and received no apologies for the terrible quality of the meal. I was also charged £5 service charge. Paid bill minus service and left. My advice is avoid calzone at all costs

If u like raw food this is the place to go.

Last night my boyfriend took me here as we stayed the night in Chester. The food was amazing and the staff were all lovely and friendly. Then little did I know my boyfriend planned a surprise for me so when he asked for the bill, they came over with a plate saying will you marry me and a engagement ring in the box on the plate. All staff and customers all congratulated us even one of the staff videoed it all for us. Made it really special for us. So Thank you so much

Great atmosphere, fantastic food , and even better service ! Couldn’t recommend enough!

Had a beautiful dinner here with a group of colleagues. The food was delicious and the staff were friendly, attentive, and courteous.

Food lvly & staff lvly -hadn't made a reservation but found table for us in 5mins

Piccolinos: Great food and service! We had a wonderful meal at Piccolinos. The Wagyu steak was cooked perfectly and the penne pasta was delicious. Our waitress, Faten, was fantastic and made our experience even better. The restaurant has a nice atmosphere too. We highly recommend it!

We had a nice meal there late on a Sunday eve. The food and wine were perfect and we had great, friendly service from our server Louisa. Recommended

We first started with a few drinks at the bar, quite a pleasant experience with the host of the venue being rather friendly. Once we were seated we were handed the wine and food menus, the selection of wine was very impressive some expensive and some affordable. We then were approached for our orders. I ordered a garlic bread with cheese for a starter for me and my partner to share. For our mains we ordered a margherita pizza and the salmon tagliatelle. The starter arrived within 20 minutes. The garlic bread was exceptional, the cheese blend that was used really was exemplary, it was salty but not over powering and the garlic was subtly yet tasty. The mains however did come out whilst we were still eating our starter. The main courses arrived whilst we were eating our starter however the presentation was amazing, both pizza and pasta dishes did not dissapoint. The salmon was by far the best dish of the evening, very rich in taste and worked extremely well with the pasta sauce. The pizza on the other hand seemed rather bland and boring. It felt like the pizza was missing something, maybe a different mozerella cheese blend would really improve this dish. As a whole our experience was pleasant and we would visit in the future, however the atmosphere is on the louder side than the usual small italian restaraunt. However Prices seem fair and the staff seem lovely.

Nice place to dine staff great 👍 garlic bread couldn't taste much garlic and my pizza was cold 😪😪

Taken our daughter here for her 21st as the did linguine vogule. Fantastic service, delicious food. Will definitely visit again next time we are in Chester.

Fantastic atmosphere,food superb, best Italian restaurant I've been to in Chester,we loved it......

Nice food, lovely atmosphere, good selection of wine and cocktail menu.

£13 for a large glass of wine was only the start. We went on to have a half a slice of toasted bread with a tomato on it, called bruschetta, at £9 and the bill went on increasing from there. Yes, my arancini was tasty but needed a mortgage to pay for it. We waited 30 minutes between first course and the mains, with no apology or the attention of our waitress. When the mains finally arrived, my penne arabiata was nothing special, not even fresh pasta, and my wife's fish skewers were just about acceptable. The final bill, with no additional drinks except sparking water, came to £111.38 and that included an undeserved service charge. Needless to say I will avoid the Piccollino chain of restaurants, in the future - rip-off other tourists!

Had my evening meal here last night. Good food and good service. Would definitely recommend.

Just wanted to say what a lovely meal and experience we had . We had been in Chester for the weekend for the races . We ate on the Friday night at the very over priced , over rated restaurant across the road and were vey disappointed. So when on an off chance we got a table at picolinos on the sat night , it was a very good choice . Food was amazing , great atmosphere and the staff were attentive and efficient.

The food was very delicious and the staff were all very friendly. Brilliant service, I will definitely be back soon!!!!

Great staff, lovely food and good atmosphere. Portion sizes are good for the price. Thoroughly enjoyed. Would recommend.

Starter olives were quite pathetic value, 8 ordinary green olives for £5.50 ! My pizza was ok, fairly priced but quite ordinary, others enjoyed sea bass quite well but so they should at the high prices charged ! Quite a lot of customers, guess mainly tourists unaware of better value alternatives in the city.

Always enjoy it here went again 21/8/24 really good

The food was lovely and fresh but the service was disappointing, we waited 1 hour for the mains and when confronting this concern with the manger, they suggested it was only “16 minutes”… in which we requested a complimentary drink which was not forthcoming. Needless to say I won’t be returning.

Great atmosphere, lovely food, and price was very reasonable. Would go back here again

LOVE Picolinios. Been a handful of times and the food is always amazing. Super friendly staff, Nothing is to much! 10/10

The food and service was outstanding!

amazing service and perfect food

Although it looks good but I have only walked past so how do I know.

Amazing service, delicious food. Staff were lovely and the atmosphere is perfect for every occasion

Came for a birthday meal for my friends birthday. Staff for friendly and accommodating, lovely meal and amazing staff

Food was bland, only warm and really quite expensive. Not what we were expecting. Will not be returning very disappointed.

Lovely menu but limited availability pending on time of day at 3-30pm we were the only customers in the whole place and waitress was happy to be behind bar minimal dessert menu and for 3,50 a cup coffee was like sawdust classy fascia but not food we dined in.

On Friday 26th July me and my boyfriend visited this restaurant for the first time as we was having a night away for my boyfriends birthday, everything was amazing. The staff were so friendly and the food was amazing. They even sang to my boyfriend and gave a complimentary birthday cake. Would 100% recommend.

I came for a lunch with my friend and we had a lovely afternoon. The waitress was really kind and attentive and recommended us a lovely Rosé, and the food was delicious. We got the duck and the salmon pasta. Would definitely recommend!

One meal was forgotten and had to wait but food was lovely

Amazing gluten free pizza and service was 5* from faten our waitress, especially on a busy race day atmosphere in restaurant was friendly and relaxing, would defo recommend and be back

Lovely pornstar martinis and gluten free pasta, was delicious. Would definitely come here again and recommended to friend and family!

We came to piccolinos for a meal before the races! Everything was amazing, the food, the staff & the atmosphere. There were plenty of gluten free options which is always brilliant! Our waitress Faten, was very attentive! Everything was amazing would definitely recommend!

Food was amazing, our server Faten was incredible nothing too much to ask. The wait time on food was so quick food came out more or less as soon as we ordered. Would highly recommend, fabulous afternoon

Piccolinos was so great loved every minute the food was INCREDIBLE can’t wait to go back it made the experience great for me and my wife

great atmosphere,quality wine, Expected a better pizza

Food was amazing, friendly service but quite expensive and a small portion.

Great service and amazing food. Will be back.

Fabulous and friendly staff. 😊😊😊

Stunning genuine high end Italian. Amazing food at reasonable prices

I really do enjoy it here. Good is always great and the service is good as well. I recommend for any time. Either a date, lunch, with the kids or a work meeting

The food was amazing came very quickly. The drinks are served promptly and the service is outstanding!! Would recommend to any wanting a great dinner out in Chester

Certainly speaking with my English friend who lives nearby this place has a good reputation. It is always very popular and this also explains its very elegant location. The food is of excellent quality, we had a bruschetta with tomatoes and garlic, a pizza with vegetables and a thinly sliced ​​beef. The place is very elegant and has an open kitchen. Staff always friendly and present. Definitely worth a try if you're passing by. If you liked the review I ask you to like it to help me grow in the community

Recently I have been dining at Piccolino - chester and I have to admit that I left really happy. The staff is very attentive and pay attention to details. Food was great and the atmosphere as well. Really happy overall.

Delicious food and very friendly staff! We celebrated my birthday here and it was perfect. The restaurant is beautiful inside as well

I visit my daughter in Liverpool every month, but this time we decided to visit Chester instead of staying in Liverpool. After several hours of being a tourist, we were very hungry and decided upon Piccolino. Really friendly welcome and we were shown to our table and given menus and told that a couple of things had sold out, as it was late afternoon when we arrived. There was a good choice of options. Don't be put off by the menu on display outside. That is only a fraction of the options available. The food is really great. I had the Bruschetta Classica to start followed by the Calzone. Both were fresh and really tasted wonderful. Despite eating a lot for the first two courses, it was rude to skip desert and we were not disappointed. We left with very full tummies and contented. The staff were really friendly and helpful without being overbearing. 100% would recommend

Incredible dining experience. Have been here a few times & always make an effort to come here when we are visiting Chester. Faten our waitress made our dinner after the races especially wonderful! Thank you!

The staff at Piccolinos were extremely attentive and good, recommending certain dishes and wine etc and topping up drinks and serving the table very well. The food however was not as great as the staff. We ordered the Olive Piccanti which was fantastic and the Pane Della Casa which was not great, but okay, for our starters. For our mains my partner had Casarecce con verdure, which was very tasty, I ordered a Capricciosa pizza, which unfortunately was dismal. The base was very wet and all the toppings fell off the pizza, resulting in me having to use a Knife and Fork to eat it. The ham tasted cheap too, however this could have been because the base was so wet, maybe this had an affect. For sides we ordered Fries with pecorino & truffle, these were fantastic, and the Rucola e Parmigiano, which was just rocket with cheese on the top, which was nice at first but became rather bland rather quickly. For deserts we had a Tiramisu which was just average, what you'd expect really for a Tiramisu and a Panna Cotta, which my partner really enjoyed. Overall the food was not great, but okay. However the issue I have is the price, as paying £120 inc service charge for food which barely filled me and was mediocre didn't seem good. There were some other issues as well, however these were a bit out of the restaurants hands - Firstly our starters went to the table behind us, they didn't say that they weren't theirs and proceeded to eat our starters, the staff were very apologetic, but this meant we had another 15/20 minute wait for our starters to arrive. Also there were a rather large family, including young children sat right by us that were very badly behaved and very noisy, this kind of ruined the environment and atmosphere which otherwise - was fantastic. In terms of the decor/ambiance, other than the young children, It was very good. The restaurant also gave us 2 free shots, I assume, because it was my partners birthday. Overall, I would probably recommend to a friend.

Food was delicious with great friendly service

Fabulous restaurant. Staff were well presented, attentive and pace of service was spot on. Food was delicious and the restaurant had a really nice vibe. Would highly recommend a visit.

Had such a fantastic evening! The food was delicious and the service attentive. Nothing was too much trouble for our server Faten who was warm, efficient and smiley! Thanks for much for a lovely evening!

Lovely place but the service and staff were terrible. We were completely ignored from the moment we sat down, and when we tried to catch a waiters eye for some service (just to order drinks before food) it was just impossible. They were all rude and short tempered. The only time they were quick was to bring the card machine. Won't be going again.

Great evening, restaurant full, buzzy with good atmosphere. We had some steaks cook to perfection and amazing pizza! Bit expensive but happy to pay for quality. Will definitely go back.

This is okay, nice venue and atmosphere but the food is average at best

Great food and great atmosphere. Reasonably priced.

2 x Chicken Caesar salads £33.50. Hardly any chicken, mainly lettuce and came with no dressing. £27 for seafood kebab. Absolute rip off. Won’t be going back.

Very expensive and very small portions that I dident eat because there was to much Peper on it wouldent return

We booked for Easter Sunday. We were excited as we had been to Piccolinos several years ago and it was brilliant. The staff were all very friendly and helpful; service was good. However, sadly, the food was not so good. The bruschetta was bland and my husband said his carbonara tasted strongly of vinegar. The rest of the food was ok - but nothing special. Its a shame as it is a lovely venue but we won't be back in a hurry.

So disappointed! We had seabass and Carbonara. The Seabass was burnt and the Carbonara totally dry and soft! I returned the Carbonara and requested for more sauce and was left waiting for around 10 minutes for its return whilst my partner finished the burnt seabass. Then I received the smallest portion of spaghetti I have ever seen. A £1.99 ASDA ready meal is bigger! I had to call into the chippie on the way home! It's £60 I'll never get back but it's a customer they'll never get back!

Visited on a week night and had 50% off food. My pizza was acceptable but my wife's was quite poor.

Lovely evening. I go every six weeks or so and always have a great time. The food is lovely, and good vegan/vegetarian options are available. Faten, who served us throughout the evening was very helpful, friendly and engaging. I am looking forward to our next visit in a few weeks.

Booked for our wedding anniversary due reviews. What a mistake! Food was mediocre, the ambience was awful, and felt more like wetherspoons more than a restaurant, the music playing was so loud you could'nt hold a conversation. Ruined the night for us and I personally would not recommend it. Overall very dissapointed.

Very nice food fantastically great menu great hospitality

Overpriced food and wine Quality and portions poor. Spaghetti bolognaise- Spot the meat. Pizza - big dough base , thinnest topping of cheese , 4 pieces of mushroom (two cut in half) olives ? Couldn’t even see them. Staff lovely. Never going there again.

loved this place but unfortunately the meal we had Liguine All’aragosta was half a very small lobster with a huge mound of pasta and prawns and no taste , a bottle of wine and side dry salad £ 173 00. we did say it was not good but waitress said fill your self with pasta. never going back there it’s ok for pizza but so is a lot of places

Booked for our wedding anniversary due to other reviews. However, it was a mistake. Food was mediocre, the ambience was awful, and it felt more like wetherspoons than a restaurant that's hyped up to be something it's not (in my opinion).

The kindest lady serving us ‘Fafyn’ she was so lovely and the service was so quick thank you. We come quite a lot and it’s always perfect thank you xx

Popped in for some lunch today and was delighted with the high quality food, immaculate surroundings and fast and friendly service. When we are next in Chester we will be back! Many thanks

Food it was lovely and staff were amazing. Thank you all you've made my night