Pizza Express in City of London, Westminster

The food was fabulous and I recommend the doughballs👍👍

Went on a Friday evening with a group of 10. Service was quick and very friendly. It's a loud restaurant with lots of seating areas. Food was really tasty.

Service from David was unforgettable! Food was so tasty as well but what made my dinner amazing was David’s service! He was very attentive and made me feel so welcomed. You don’t get that kind of service in London anymore, people don’t care but he did care a lot. Definitely recommend.

This is my 4th time coming here. I always eat the same product. The waiters do not bring knives to slice and cut the pizza 🍕 but I saw them providing the same service to other customers. Why are there differences in the service and quality of service to customers? I have difficulty eating a whole pizza without cutting it. Very interesting. I experience this every time I come here. A restaurant should serve its customers equally, professionally and with a friendly smile.

A great night out. Good food, and a super jazz set from Jeff Kashiwa. Soulful, funky and jazzy.

We visited here as a large group of 13 people. We mainly 90% of the group had ordered the xmas set menu deal. Only one person order separately. The service is on the slow side as it was very busy that evening. You really have to try hard to get attention. When the bill came we split the drinks and food separately and they actually over charged us because set menu for 3 course was around £30 each but when we decided split the food bill we end up paying more around £36 each. Anyway whoever did the calculations didn't question this at the time. (So it our own fault for not pointing that out to them). Other than that, the food was lovely when it finally arrived. There is a separate bar downstairs which is pretty cool.. bar and dance floor area where we got to see Bone N Rag singer artist.

Terrible pizza, but good concert.

Very good gluten-free pizzas although a little lacking in seasoning for our taste. The gluten-free one was good and they had the allergen issue under control. The service was good although the food took longer to come out than expected. The waitress who served us did a great job and apologized for the wait. During our visit they had some problem with the orders and a large delay was created. As customers you assume that there are moments of this type in the hospitality industry but a tense and strange atmosphere was created in the establishment. Many waiters were waiting in a pile for the dishes and arguing. It left a bad appearance and caused nervousness among the tables waiting for the dishes. People saw many workers standing and their dishes took time. Obviously I would give them a second chance.

Good food, adequate for the price of the city. Highlight the kindness and professionalism in the service of the blonde waitress. We will return!

Brilliant atmosphere had really go spot at the venue but one thing really bug me was being escorted to seat and left , not single person came to my table for 20 minutes, people arrivined after us were served within 5 I had go to bar even then wasn't straightforward forward , manger could made effort but didn't so services marked make down food was good ,after wait they were excellent but manager should be making sure that sort thing doesn't happen ...I'll try again but wait while it worth visit , it's great way to watch artists performing

It was delicious and really express. Very good price

Wanted to eat and drink there and they had no water or coke?! Also the staff was very unfriendly and didn’t even offer alternatives

We had a lovely evening. Service was excellent. Our server Vesna was friendly ,efficient and funny. Made us feel very welcome and special.

The blonde one tried to gave my family and I the worst table, while a couple other tables were already prepared. After we asked her to switch tables, she told us to wait 5 mins with an arrogant voice. We left.

The food is great like any other pizza express however the service absolutely sucked. The server we had didn't talk to us for 20 minutes after seating, which is fine, but we were trying to call over servers for 10 mins. After that the food came nice and quickly, but after eating it took a long time for the plates to be cleared and even longer to get the pudding menu. The food again, came quickly, but when we went to get the bill, our server gave us the receipt and left. it has been twenty minutes and counting and people who were seated a good half an hour after us are leaving. we have somewhere we need to be and our server has not returned.

We wanted a table for 6 and the gentlemen at the door just said they don’t have but there were 3 tables empty. We also said that we will take two tables one for 4 people and another for two people as we wanted to split the bill anyway. But he said they cannot help us. Was a very bad experience

We visited this busy Pizza Express restaurant for dinner tonight and were warmly welcomed by a team member and promptly seated at our table. Despite how busy it was, the service was exceptional and the food was very delicious! It was impressive to see all the staff members working together so seamlessly, including the managers, who were actively supporting the team to ensure the best service for all customers. We thoroughly enjoyed our experience and would highly recommend this place. We’ll definitely be returning! :)

I recommend it. The truffle pizza with mushrooms is delicious.

Take reservation but don’t keep it - long weight and chaotic queue. Table served in 2 shift despite ordering as one table. Friendly waiter

A paradise for jazz lovers and pizza lovers! An extraordinary ambience

Don't go to Dean Street during Christmas or theatre time. Even if you book you will have to wait 45mins for a table.

Unfortunately had to wait 40 mins to be seated, despite having a reservation. But great food and Nihal was an excellent and attentive server once we were sat.

The gluten-free pizza was good, but the service of the waiter that day was terrible. A lack of respect and education, I don't know if it's because we were tourists but what a shame. I don't recommend it.

We were a party of 13 and had dinner at Pizza Express on 22 December. Harry (the manager) was very welcoming, friendly and entertaining. We built up a great rapport with him and In fact, towards the end of our evening, he spent about 15 minutes at our table talking with all of us - including with the kids. Great guy! And Nihal, our waiter, was very friendly as well. Great service and food. Would thoroughly recommend this Pizza Express.

To start with, the food and service was great thanks for the staffs hard work , most of the problem comes from squeezing in too many tables with chairs stuck on the end, scared to move in case you elbow someone behind, also we'd booked the table for 12 , at 1.30 certain staff were very obviously trying to get us out of the restaurant as the next booking had turned up, maybe review your timings for parties of more than 4, I don't think we dawdled eating our food, but we were obviously not quick enough

Oh what a happy place. Great atmosphere, great food and fun team working together making our night a very enjoyable experience🙂

Excellent and lovely service from Nihal. The food was delicious.

Amazing place, Great atmosphere , staff are just bloody brilliant, shame it’s not close enough for us to go every weekend. We will be going back next year when we go to watch a show. Thank you for that amazing experience. Phil

After queuing to get in, with confused staff not able to seat people quickly, due to a problem with table bookings? We had an enjoyable lunch with great entertainment.

Fantastics service by our host Alexei :) We order starters like 5 options very good , the place full of people with is so nice :) Food was excellence we would definitely come back when we are again in Holliday :)

Nihal made our night. Amazing service on a busy pre Xmas night. He’s a credit to the company. And the manager Alex who sat us knowing a 7 year old needed some dinner. Hurrah and thank you

Very good gluten-free pizza and gluten-free pasta

always order the pizza express dough balls you won't regret it

Had a fantastic experience at Pizza Express, Dean Street, thanks to Vjollca’s amazing service. Attentive, friendly, and accommodating, Vjollca made our visit truly enjoyable. Highly recommend their exceptional hospitality!

Standard Pizza Express food in a pleasant setting and convenient location. Vjollca, our waitress, was lovely and friendly. The manager could be a bit more welcoming.

A little hidden music venue in Soho, great service, although I always feel a bit weird eating and watching a live act. The Pizza was good

The food was very good and the waiters were very pleasant and attentive. Highly recommended.

We had Vesna as our waitress this evening and she was lovely and very attentive - super friendly service and great food - only thing I’d say is that the lighting is quite harsh!

Vesna era genial! fabuloso servicio para un lugar ocupado. Gran comida y servicio rápido. Lo recomendaría a cualquiera en el área local - mejor que gastar una carga en un restaurante de lujo

The only reason we came to this place was to listen to jazz. Nowhere on the pizza express website is it mentioned that for this you need to buy tickets on ANOTHER website. This is a big disappointment, especially on a birthday. Then there was the service - I didn’t notice it at all, the waiter was waiting for a very long time, there were clearly not enough of them for the whole room. Food - the pizza is quite good, the dough is tasty and very thin, juicy, there are not many ingredients. When it came to paying, their terminals stopped working, we waited 20 minutes... I didn’t like the atmosphere, very crowded, noisy, poor ventilation.

Amazing Italian restaurant We didn't have to wait long before we got a table and the food arrived quickly and it was delicious. Highly recommended

Richard, our server, was really excellent. He took care of us straight away and just helped us out throughout and was super thoughtful. Our food came fast and was really tasty, despite it being so busy. Best service we have had anywhere for ages. Thank you Richard!

Thank you to Richard who served us brilliantly all evening. Amazing music by the Wax Preachers and wouldn’t have been the same without Richard. Thank you! (We love Richard)

The worst Pizza I've ever tried. The pizza base was tough, dry and chewy...no way....the supermarket frozen pizzas are much better. Service really friendly and atmosphere was really nice. Pity...

Take away. Quick and tasty double pepperoni with hot honey hit the spot.

Chaotic or non-existant service. You're just waiting at the door for 20 mins in a tiny space, whilst everyone is pushing past you. Both toilets were out of order, leaving one for hundreds of people to use.

We went with our 3 year old who had a change of heart about her food when they brought it. The manager, paying attention to the fact that she was raiding my plate and not eating hers, came over to ask if her food was ok (which it was). After my daughter stated her preference for pasta, the manager ordered a complementary plate, which made our little one extremely happy. This gesture will make us keep coming back. Plus the food was really good.

The food took a long time to arrive. There was a lot of confusion and the staff seemed to be taking the wrong dishes to the wrong tables. When ours eventually arrived, my pizza was raw in the middle. I didn't complain because I had waited such a long time for my food and needed to leave. The waiter who collected my plate didn't say a word. He could see a load of uncooked dough on there, but chose to ignore it. There was also a concert going on downstairs. Only one toilet in the whole place was open. There was a non-stop queue for it. What a disappointing experience.

As regular visitors to different Pizza Express venues - the kids love it - we were quite disappointed by this branch. The service was chaotic and, to be honest, a little weird (one of the staff seemed to think it was an inconvenience that we should be there, and they seemed to have too many staff standing around the kitchen. Someone messed up and they seemed to leave our starters sitting too long and/or cook our mains too quick, so we had starters that were a bit on the cool side and had to wait for our pizzas to be remade. When they came, 1 was burned, and one pizza (with vegan cheese on) was encrusted on the bottom with burned mozzarella, and poorly made with minimal toppings. By this point we just wanted to eat and get out.

Overall one of the much better Pizza Expresses! Food was cooked fresh and to a good standard. Service was quick and very polite with a friendly smile. The only downside was the downstairs toilets weren't open. This meant the entire restaurant were waiting/queuing for just 1 toilet. Not ideal but I assume this isn't standard/normal!

Hi, I didn’t get my kombucha drink :(

Our waiter was so lovely and service was good but the pizza was pretty bad- i had the classic pepperoni but a supermarket pizza would probably taste better

Served great pizzas but i've eaten better ones. The pizza was nice and crispy, not too cheesy, just the right consistency. There was also no crust (but i think you can customise it). Service was also great in general, cery friendly staff and always there to help us. The atmosphere was quite good, kinda sad we didn't see a jazz band performing though. Overall nice place and its good if you like some nice hot pizzas.

Very cramped downstairs with only two servers for all the guests. Music was good but there were soo many tiny tables crammed into a small space that we didn’t have a good view of the stage. Also only one toilet was open for the whole restaurant which led to long waits.

Fantastic, everybody in my group got something that they loved. The food is great, a good choice for people that need gluten free or vegan options. The service is exceptional. Loved it!

Wonderful Eddie Henderson concert

Phil and I had such a lovely time here tonight. We were welcomed so kindly at the door and sat at where we liked. Emmy looked after us all evening and she was incredible. Our orders where taken as soon as we were ready, and she was so attentive all night, but not overbearing. She was so kind and her smile lit up our table! She recommended the pizza express app and we were very happy with the rewards. The pizza was delicious and the service was amazing. We will definitely be coming back!

Good Pizza Express. Excellent staff

Very amazzzzzing service from Elixi was very accommodated. They have very amazing gluten free options.I decreased one star for their price.

What an incredible night at Pizza Express Live ! The music , food and vibe was lovely & our waitresses Cintia & Aida took such great care of us.. thank you and hope to see you soon x

Lovely pizza and very fast service! We felt very looked after especially by Cintia!

Very tasty food and good price!

Thanks Nihal, excellent service and a lovely meal!

In the basement there is an excellent room for jazz concerts. I saw a beautiful jazz show. The food is embarrassing, I didn't try the pizza. I had an orange flavored gin cocktail, embarrassing.

I mean, I don't eat anything in life, but I liked the variety of options they have

Génial, amazing. Super Jazz Club. Skender at the bar is perfect, thank u !!

The truth is, the food is ok, a pizza that is delicious, especially very good Massa, it is thin and crispy but in terms of quantity and price, wow, it leaves a lot to be desired, it is a steal +20 pounds per pizza. They also add a 12.5% ​​optional taxi service if there are more than 7 of you. What frustrates me is that they tried to charge us even though there were 3 and 4 people at separate tables because they wouldn't want to put them together. I would recommend looking for a better option, honestly.

Aida our Waitrose was really lovely and was very thoughtful and attentive 5✨

Great food good delivery and with the build your own option was able to cater for vegan and gluten free.

Good pizza, kinda expensive and the service was improvable, they charged us extra for nothing.

Estimados lectores, Muchas gracias por tomarse el tiempo de leer esta reseña. Me llamo Francine McSherrry. El otro día, mis hijas gemelas -llamadas Violet y Ésme y de 9 años- y yo nos dirigimos con ganas a pizza express🍕 Mirando el menú de los niños, ambos se decidieron por la pasta. Ésme se decidió por la pasta de tomate y Violeta fue directo a por la boloñesa. Mientras esperaba los llevé al baño. 😶‍🌫️🥶😨 Sin comentarios... ¡Entonces sus deliciosas bolas de masa vinieron y fueron puestas! Lo siguiente fue la pasta. 1 ⭐️ El de Ésme era demasiado cremoso y el de Violeta estaba terriblemente mal cocinado. Era tan chistoso que tuvo que escupir uno bastante quemado en su servilleta y en realidad estaba amordazada. Adivina por qué se llama PIZZA express. No cojas la pasta. Todavía estábamos llenos de esperanza después de pedir nuestros brownies después de ver el de otra niña, de aproximadamente 14 años. ¡Parecía un poco gooey y tenía helado encima! 🍨! Aunque el del menú infantil sólo decía : azúcar glas y una fresa, claro que seguiría teniendo helado. Luego vinieron. Tsk, tsk, tsk. Las porciones eran minúsculas y no tenían helado y de hecho no STAWBERRY🍓🍓 Sin mencionar el hecho de que no había fresa, ni una sola, todas, estas brownies tenían eran la cantidad menos generosa de azúcar glas. Todavía estaban frescos al menos, porque el plato estaba caliente, pero cuando toqué el brownie de Violet, estaba helado - frío 🧊 ¡Fue una artimaña! De hecho, también eran pequeños. NO recomendar. P. S: Excepto por las exquisitas bolas de masa! Francine McSherry❤️❤️❤️🍕 XOXO

Staff were extremely friendly. Food was standard pizza express goodness

Nihal polite and lovely server 🙂

Vjolica was fantastic, a great host. Food was great.

Really busy so good atmosphere and staff are really friendly and helpful. Smoky bbq chicken pizza was good as well.

Amazing atmosphere and experience overall. Very nice pizza as expected, but the jazz group (Matt Carter's Octet) were the best part. I would highly recommend this to anyone who likes jazz or pizza.

What an amazing evening. The music was amazing and felt like we were sat in front of old friends having the time of their lives. Cintia was the star of the show though. She made sure that we had everything we needed and that we were never having to ask for anything. Great night x

If you want good pizza with the best service, the Pizza Express on Dean St is the place to go. Richard and Harry were simply the best!

Great menu selection, great service and the food quality was outstanding. Highly recommend

Great experience. Brilliant service from Nihal

I associate Pizza Express with good jazz. Jazz gigs are held on a regular basis in selected Pizza Express restaurants and give me personally a reason to visit. The staff is attentive and on the ball. The food comes to the table quickly and doesn't leave much to be desired in terms of taste and quality. The prices are extremely fair for London standards. I can therefore only recommend Pizza Express.

Lovely Abdel was super helpful and accommodating. The food came quickly and was delicious. The only thing was that it got chilly once there were less customers around (4pm) so bring a jumper if that bothers you.

Great food and great atmosphere. Eric did a great job looking after us. Food and music. What's not to like!

I can't say enough good things about service at this restaurant. The staff is incredible accomodating!!! Big thank you to Alex who find us table in the last minute in very busy time !!!You are a star !!! Our servers Vesna and Harry were attentive,courteous and extremely polite. They made us feel like VIP's. Our dining experience was perfect !!! Thank you !!!!

Alex, vesna and harry were over the top. As all the staff in this anazing music restaurant.

Vesna is an amazing waitress and made us very welcome

Excellent meal and atmosphere. Service by Vesna was outstanding…. Cannot praise her enough.

Food was excellent and service with a smile. Thoroughly recommend

Vesna and Alex was amazing,. Thank you.

Ask for Arek - best server. Great music and food on a Sunday afternoon.

Very lively & noisy. Music is loud but atmosphere is good & excellent pizza🍕

We were attended by Nihal. We went with our 2 year old and he and all the staff were very friendly and welcoming. They have a jazz area downstairs. Really good atmosphere

Nice food, friendly servers, quick service, quiet table in the back, kids happy.

Food was delicious and came out very quickly. Was going to a show close by and was a handy place to find. Nihal was our server, very friendly and chatty. Would recommend!

Dear Pizza Express Team, I hope this message finds you well. I am a regular customer of Pizza Express, often visiting at least once a week, with my favorite branch being the one on Dean Street. Unfortunately, I had a very disappointing experience during my visit yesterday, which has made me reconsider returning in the future. The bar next door, the Toucan, regularly has customers gathered in front of the windows, drinking, smoking, and behaving disruptively. I brought this issue to the attention of the manager over a year ago and kindly requested that they speak to the bar’s owner. However, yesterday, the situation was worse than ever. People were looking through the windows at my food, laughing, and generally acting inappropriately. This made my dining experience very uncomfortable and unpleasant. As a restaurant, it’s concerning that this behavior is allowed to continue, especially in a setting where customers like myself come to enjoy their meal in peace. I strongly urge you to speak with Westminster Council and address this issue, as it is not acceptable for customers to endure this kind of disruption. They do have a contact number where you can raise concerns. Until this matter is resolved, I regret to say that I will not be returning to this location, despite how much I’ve enjoyed visiting in the past. It’s a real shame, as I love sitting by the windows to people-watch, but instead, I find myself being subjected to rude behavior by those outside. I hope you can take steps to ensure a better environment for your customers going forward. Kind regards, John

Great Pizza Express with delicious pizzas. Got the Romana Pedana and absolutely loved it. Our server David was great. Would highly recommend.

Felt very welcome here! Harry was really a delight to have as a waiter, made sure we had a good laugh and felt relaxed.

Great time. Harry W was super friendly and helped it make it à great time !

“David at Pizza Express was fantastic! His warm and friendly service made our meal so much more enjoyable. He was attentive, offered great recommendations, and ensured we had everything we needed throughout. Highly recommend dining here and asking for David —he truly elevates the experience!”

The large glass walls do not allow you to realize the pleasant atmosphere inside, much less the notable quality of their pizzas. And if you order a sirah it will be a great day. But if you are also lucky enough to meet Elena (a Spanish woman from "Graná"), it will be great. Hugs for her from Andrés and Víctor from Chile.