Based on 125 opinions finded in 2 websites
Based on 125 opinions finded in 2 websites
Nº 498 in 611 in Bexley
Opinions
Pizza melts were lovely and the bacon cheese chips were great
Susan . 2025-01-01
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1.5hrs late, food stone cold when arrived, very disappointed
Mark . 2024-12-19
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I have ordered many times from this Pizza Hut, Never had any issues, Food always arrives on time and piping hot.
A Ng . 2024-12-16
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It took an hour and a half to deliver my order, and they gave me the wrong one. When I called to address the issue, they shouted at me and accused me of lying. After much effort, they finally agreed to return, but they didn’t apologize. The driver was extremely rude and disrespectful, and there was a clear language barrier. The situation only de-escalated when my brother stepped in, and the driver finally stopped acting so threatening.
Rebecca Akin . 2024-12-07
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delivery was ten mins late, but delicious pizza
tyrone . 2024-12-07
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Awful pizza came with no cheese on!
Michaela . 2024-11-26
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pizza's were very nice enjoyed them the only minor criticism is that the pizza slices were not cut properly.
Chris . 2024-11-20
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Note to restaurant was ignored. Could not choose create your own option. Food arrived late and cold. Dip not provided.
Charlie . 2024-11-16
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Lovely and hot and cooked to perfection
n . 2024-11-12
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Paid extra for the hot honey pepperoni pizza and standard pepperoni delivered.
Jennifer . 2024-10-30
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Can't even get the order numbers right. I pay for a large pizza and received a bottle of drink.
Nathan . 2024-10-29
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Essen war kalt und die Pommes waren wenig, man hatte das gefühlt es wurden schon welche gegessen.
Mats . 2024-10-27
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The bases of the pizzas were undercooked and stodgy
Joe . 2024-10-16
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Specifically said don’t forget my garlic sauce and my ice cream. Shock horror, they forgot both items. Called up asking where it is and the guy had the audacity to say we can deliver but you have to pay for delivery charge. Rubbish.
Niyaz Ahmed . 2024-10-15
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Ordered a couple of pizzas last night on their 50% off deal. Didn't realise it meant 50% off the toppings and cheese. We haven't ordered from pizza hut in a while and I doubt I will use them again. Waste of money
Sensations DJ . 2024-10-12
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Expected time kept going up to over an extra hour. I would have cancelled if had the option. We knew that when the food was received it would be cold as been sitting around waiting to long.
James . 2024-10-11
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Late and cold. If i have to cook it i might as well buy a iceland pizza.
Susan . 2024-10-01
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Driver was on time and was very friendly it was a very pleasant experience 👍🏾
Paul . 2024-09-26
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It wasn’t delivered at all I want a full refund I was waiting for 2 hours!! What a joke I would give -50 stars for this!
Tom . 2024-09-21
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I waited for the order for more than an hour. The pepperoni arrived and it is sprinkled with I don't know what specimens, very disappointed....
Nicolai . 2024-08-30
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Didnt use door bell a very quiet knock on the glass window on front door missing dips and drink food was cold and ordered stuff crust n came with regular crust ask delivery person he didn't understand
Lex . 2024-08-23
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My daughter went to get a pizza and paid cash was told they don’t give change and gave her a sauce . The pizza is never cut thro but can’t say the food isn’t nice
Kim Brindley . 2024-07-20
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Hi!Everything was ok!But don't mix the dips anymore please!I ordered just one kind of dips and it come mixed with other ones!Thank you!Good job!
Viorel . 2024-07-17
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Firstly the pizza was all squashed and had hardly any cheese and the courier went around the same place twice before delivering
Yousuf . 2024-06-27
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The pizza was cold and tasteless and the garlic bread was stale. Bought for 5 of us and none of us could finish the food
Kellie Axford . 2024-06-17
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was looking two my pizza and it cold and horrible I'm not happy 😢
Emma . 2024-06-07
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I ordered a collection on the website, called the hut to see when it was ready and was told they hadn’t received my order, how did I place it in the app or the website. Told them the website and they told me to contact customer services on there for a refund, which I did. We have been going backwards and forwards for a week now and the manager is stating I did it pick my order up!! And I did it call! I have proof of the call and did I t pick my order up as the person in the phone told me it had been received! Still waiting for this to be refunded! Used Pizza Hut for many years and can’t believe how I am being treated!
Lisa Herridge . 2024-06-05
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Ordered a margarita pizza in a deal and received a pizza with hardly any cheese!
Emma . 2024-05-26
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Management don't know how need refund on the card,they don't know what they have in stock 😑, 2 guys what doing trail shifts and they don't k how need preparing pizza dough very disappointed 😕 not gonna order again anymore
Arthur Straksas . 2024-04-17
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Food was stone cold when arrived. Not impressed at all. Have not heard back from customer service after submitting complaint yesterday.
Kate . 2024-03-11
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No delivery at all wheres my food
John . 2024-03-08
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Manager always gives me the best order the other sftaff not do much
Collette Donoghue . 2024-02-21
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My order was wrong. I had ordered pan pizza but got a thin based pizza and was covered in some sort of powder. Usually my order is good but very disappointed this time and couldn’t eat it. Have asked for compensation and just eat won’t give it!
Kathryn . 2024-01-27
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Pizza was cold and the crust was stale but delivery was on time
Richard . 2024-01-20
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Delicious, fresh and loaded with the toppings. Yummy 😋 Thank you!
Kamil . 2023-12-28
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My pizza was wrong base was suppose to be bbq and I ordereded garlic bread which I didn’t get very disappointed with services
Kratos . 2023-12-16
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I ordered a meal and chessey jalapeño bites but I didn’t received chessey jalapeño bites anyways I received the refund but I was very disappointed with this
Dilpreet . 2023-12-12
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Don't believe he had a bag for the boxes. All but the pizza was cold 👎🏻
Nik . 2023-12-02
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the pizza was fine but the cinnamon sharer had to be thrown away. it came so burnt that it was rock hard and couldn’t be eaten. also came with no chocolate sauce like it said it would
Emily Heddle . 2023-11-29
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Order arrived on time . Unlike mc Donald’s
TERRY . 2023-11-18
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The pizza was cold and doughy not cooked properly
Johnny . 2023-11-09
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Pizza was perfect, just as I asked. Thank you Welling Pizza Hut
Kathryn . 2023-10-12
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Driver brought me the wrong order
Charlie . 2023-10-12
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Wrong order hope to get in touch with delivery person
Russell . 2023-10-07
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Would like my money back, wrong order..
chris . 2023-10-06
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Missing cookie dough but pizza came hot
Jak . 2023-09-02
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I ordered at 8.03 and the food just arrived at 9.46 and it’s not even luke warm. It has definitely been sat around waiting for a driver. Really poor service, very little update on actual timing just constant “waiting for driver to be assigned” no option to cancel which there should be when it’s well over the delivery time and left without update
Paula . 2023-09-01
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Speedy pizza, zero queues, and a clean restaurant. No complaints.
Glenn W . 2023-08-11
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Ordered pizza from here yesterday. Pretty sure my vegan pizza ended up being a dairy one. It was also very greasy. I've now had 20 plus bowel movements. Would not recommend
Josh Prakash . 2023-07-26
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No drinks provided despite paying for them
Jackie . 2023-07-22
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If I could rate lower I would. The manager swore at me unprovoked because one of the staff messed up my order. I ordered online and had got my brother to collect. My brother got there and they told him he has to pay. I tried to resolve the issue and then the manager just swore at me, didn’t even offer me the pizza I ordered? The pizza was even wrong from what I ordered.
Alexander Omotosho . 2023-07-05
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Pizza was stone cold and cheese hard and cookie dough completely stuck to paper couldn’t eat it
Katie . 2023-06-29
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Food was cold, had garlic powder dropped on the pizza, so had to cut all crust off and warm up in air fryer. Not impressed
Hassan . 2023-06-29
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The bacon and chicken on the texan barbecue Was all burnt And the Pizza was cold and dry
Esther . 2023-05-31
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Pizza and garlic bread looked and tasted like it had been sat in restaurant for ages as it was dry and cold. All had to be put in microwave. Very disappointed.
Rachel . 2023-05-01
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Very fast service with friendly stuff and as usual very tasty pizza
Mohamed Ali Faleh . 2023-03-18
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Hot, perfectly cooked and tasty. One of the best takeaway pizzas I’ve had in a long time. Recommend!
Carly . 2023-03-01
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Was missing drink that came with meal deal
Nikol . 2023-01-29
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Got my drink wrong driver just walked of, couldn't get through to pizza hut.
Shuaib . 2022-12-24
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Delicious! Staff are very good and lovely place.
Albert Richards . 2022-12-19
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Arrived even though thick snow
Tiffany . 2022-12-11
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Food was cold when it arrived and the order was delivered over an hour late.
Satvinder . 2022-12-09
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Pizza was missing tomato sauce (a rather key part of a pizza!)
Sam . 2022-11-25
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This place is usually OK but tonight our order wasn't ready, even though the app said it was. So had to wait 10-15 mins. No offer of any compensation, apart from some mini-dips. Unimpressed.
Sarah . 2022-10-09
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I ask for chicken wing but th restaurant send me half wing
Fabiola . 2022-10-07
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The pizzas we received are not what we ordered!! Both have chicken on and one has no ham or pepperoni One was supposed to be a pepperoni feast and clearly neither has double pepperoni
Lawrence . 2022-09-03
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Order was incomplete tear and share garlic bread missing
Matt . 2022-08-28
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Got the completely wrong pizza and the other on was messed up
Craig . 2022-08-25
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The gluten-free pizza ordered this evening came with a missing part like someone grabbed part oc it. I’m sorry I can’t add a photo. Won’t order again.
Andra Radu . 2022-08-21
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Good and tasty Pizza but poor customer service as twice I have been, no-one has been at the counter and had to wait 5-10 minutes to get the food plus they do not deliver to my location despite it being only 1.8 miles and 8 minutes away.
Emmanuel Samson-Onilado . 2022-08-10
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Good should be delivered flat not upright - then our food wouldn’t be squashed to one end
daniel . 2022-08-08
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Terrible service! Delivered the wrong food and also tasted stale. Definitely not satisfied at all.
Steven . 2022-08-07
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Pizza was completely destroyed cheese was on top.of box in stead on pizza and box was squashed and driver shook pizza on arrival to try to sort it out I want a full refund of money back in to my bank account not just eat as will leave your service
Emma . 2022-07-25
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Beautiful really enjoyed my pizza 🍕 thanks
Carole . 2022-07-24
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My pizza was wrong!! Instead of tomato sauce was bbq I paid 55 pound for my meal. Ice cream I ordered didn’t arrive which I paid 10 pound for!!!
Charley . 2022-07-15
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Quick delivery, hot food, but my tear and share garlic bread had meat on top….I didn’t order the one with meat!
Claire . 2022-07-10
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The pizza size was not what I expected
Emma . 2022-07-01
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Delivery driver stole the drink I ordered. Claimed it wasn’t in the order. Pizza Hut refused responsibility and Just Eat don’t want to refund me for the missing item that was stolen. Not impressed at all. I use Just Eat all the time.
Lauren . 2022-06-28
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40 pound for my food to not arrive and my autistic daughter waited up for hours for her food still no refund either I'm now going to be taking this higher if the matter is not resolved by the end of the day by going to my local MP and ombudsman
Lisa . 2022-06-15
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Wrong pizza. I ordered bbq they game me tomato
Oliver . 2022-04-07
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The food was freezing when it arrived, I had to give it back to the driver. He told me the road was closed and that’s why the delivery was late but by the time he arrived it was freezing. I tried calling the restaurant and they are now closed. I am extremely disappointed.
Shadie-Rose . 2022-04-02
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Very happy food was very tasty & very efficient service.
Chris . 2022-03-29
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Pizza could certainly have arrived hotter - box didn’t close properly which wouldn’t have helped. Still enjoyable in any case.
Ian . 2022-03-12
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The food was still very warm and the ice cream wasn’t a tiny bit melted
Ali . 2022-02-25
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Too much cheese on pizza made it very soggy and greasy
Kathryn . 2022-02-08
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Every time I order from this place they forget a part of the order absolute joke I ring them and they just don't care absolute disgusting.
Min . 2022-01-08
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The food has not been delivered.
Chris . 2022-01-05
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Box was handed to me, with a pizza that was a mess, box was also not closed, absolute joke!
Tony . 2021-12-31
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No garlic dip as ordered to go with chicken strips! Meal effectively ruined!
Lee . 2021-12-26
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Pizza Hut is consistent food quality always good service decent standard no complaints.
Paul . 2021-12-24
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Good food but a bit too expensive
Martin . 2021-10-30
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Took maybe more than 2 hours for the food that didn’t even arrive, don’t waste your time on here
Purnima . 2021-10-15
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I ordered Mac n Cheese with my meal but i did not receive it. Could you please send it to me. Thank you.
Ahu . 2021-09-05
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Rude staff and delivery driver can’t even answer the phone or listen to instructions properly Saying I can’t get a refund for food that wasn’t ordered
Elle . 2021-08-20
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Nice and freshly cooked and still hot. No complainants……
Natalie . 2021-07-19
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I love order from welling pizza hut its quick and it's always hit!
Lorraine . 2021-07-15
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I had cold pizza , lack of Chicken an cheese no taste to it. The crust was terrible . I had previously had this same pizza from another Pizza Hut which was so much nicer and well made with plenty of filling .
susan . 2021-07-08
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I have asked to remove the onions seems it’s not taken care this time
Sirisha . 2021-07-07
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Took ages to assign a driver and when my food arrived it was cold
H . 2021-06-29
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Not usually a fan of pizza hut. But probably best pizza and wings ive had in along time. Was shocked!!
SPENCER . 2021-06-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3126 Opinions
We had a wonderful family gathering today . 14 in our group . Jenny our waitress was fabulous