Springfield Hotel in Wigan

The food is well good just not chicken they have a ok veggie option but I ordered 2 days ago n I payed money gone out my bank just no food for 2 days gone 2 shop n it was shut but it says it was open online it was about half 5

where do i start. we arrived and they put us on a high table. As soon as we got there we were asked what food do you want and we said can We order drinks first and then food they said okay that’s fine so we ordered our drinks and 20 minutes went by. no drinks. Not even ordered our food. Nobody even came to us and asked if we were okay. We still had our menus in front of us. So finally someone came towards us. Now the reason why I think the service was so slow was because there was only one person behind the bar and there was one person on the floor. Don’t open a restaurant if you don’t have enough staff. That was on the floor was absolutely lovely. He was the main reason why we actually just get up and leave because he understood our situation. We ordered our food and we were told that something were missing so my friend ordered something that , we was told that they had available and then the waiter said that they don’t have it so she ordered something else that again they said that they had available and the waiter said that they don’t have that so she had to order something that she wasn’t really wanting, but she had to have it. an hour and a half no starter or nothing there was a couple next to us who came in about 20 minutes after us and they had their starters. They were only having starters but still we ordered starters and we ordered them and we were curious where The heck our food was. So I asked passing and he said that he will go check for me about 10 minutes went by he didn’t come back to check so I asked another girl who again was very lovely. And she came back and said it should be 5 to 10 minutes. 20 minutes went by and we see our means come out we say we did order a starter before this and we were wanting the starter before the mains and they said we will go check that. Five minutes went by and they came back with all three dishes starters and mains and said that we can’t have the starters before our mains because the mains will go off if we keep them leaving for that long. So we said fine we’ll just have the starters with our mains. on the garlic bread there was so much green bits that I thought that I was given a whole packet of kale. Every Single piece of the garlic bread was covered in kale. We were promised a pizza base this was not a pizza base. This was a small plate sized garden house. The person who I was with tasted her steak As she got the steak fajitas and she said that the steak was very spicy so I tried it and I agreed I looked on the menu again and it didn’t say that it would be spicy. I tasted my burger and immediately said no it was the cheapest burger I have ever tasted the patties were thin as there was barely any cheese and the bacon was like I’ve just made it at home.It was like McDonald’s. Don’t get me wrong I do love them McDonald’s but when I’m coming out paying 30 quid for a meal to be buying McDonald’s. So I called the way and I was like listen I’m not gonna lie the food is not good and he said to me so it’s s***t and I said yep it is. He knew that the food was bad and I’m not trying to out him here but I think the whole staff knew that the food wasn’t the best. So he said that he will go get a manager and a manager came over and I just said his was too spicy. Mine tasted like McDonald’s and it was so much kale on the , garlic bread he said that the only reasonable thing for that is because the steak isn’t for everybody’s liking and that my burger has just been changed and I said I’m sorry I could not eat was the chips and the garlic bread it’s decoration so we can’t do anything about that and I said on the menu it doesn’t say that they’ll be a whole garden salad on top of garlic bread. At this point we were already offered two free rounds of free drinks one for the wait time and now 1 for this and I said I’m not gonna lie to you we were gonna leave. I don’t want around a free drinks because I’m paying 15 quid for this food, but I’ve not even ate it and he said that’s the best we can do and I was like so you telling me that you’re making me pay for food i didn’t even eat

I think it’s about time someone put a recent review on here as many things have changed and not for the better. They don’t serve food and haven’t since the unfortunate death of a previous landlord. RIP Mick. The last year things have gone from worse to worse and although customers going in, who have got involved to revamp the experience with social events like quiz nights, it’s only the friends that go in make it worth going in at all. Firstly, the drinks on draught, are hit and miss for quality, with the lack of gas one issue and then, the scandalous pricing for a local pub in a family orientated area the other. If you compared these with the centre of Tyldesleys prices, you’d wonder why people drink here. Most of the staff are inexperienced and rude and don’t do the basics like, collecting empties off tables and generally keeping the place tidy when there’s no one at the bar. The snacks ate not replenished and run out of things often. You end up going to the local coop or even, bring food from the takeaways from the precinct next door. The adjoining “vault” area always seems like there’s something dodgy going on and I’ve seen certain staff popping off to the toilet after being handed something and could explain why some are rude and act like they own the place. Many times they’re swearing in front of families and occasionally ranting at customers, slagging the place off and saying why do you even come here, “it’s a s hole”. Then there’s the actual sports shown there. Some tvs don’t work properly, the sound is in one area and the surround experience they keep telling you they’ve had installed, is really bad. Lots of cables dangling down and mounted tvs look unsafe. If you put this on top of the pricing, why would you go in to watch the football regularly. Now to the kids play area which hasn’t changed since I moved into the area in 2001. The climbing frame looks unsafe and there are nails and other things around and the fencing is constantly broken. They have double the space out the back but, only use half of it and again it’s just really untidy and not very nice for families. They have added benches to the back and to the front of the pub in a small beer garden but, the back drop of that is houses opposite and the sometimes busy Stour road. Overall, it’s over priced, staff poor and the only the reason I go in is the people who go in to socialise with but, we all complain about one of the mentioned negatives. Not an enjoyable experience if you think about what you get for your money. We all live within walking distance and just deserve so much more from a local and could be so much more if someone actually ran the pub properly. Most days it’s empty but, if the pricing was more affordable for all, it would definitely be well frequented and you’d see even more local people choose this pub instead of doing the 10 minute walk to Tyldesley. Such a shame after the previous owners started to get food off the ground and it was more affordable overall.

We all had the carvery. The beef was cooked to perfection as were the veggies. Everyone really enjoyed their food. The staff were friendly and helpful . Lovely pub. Highly recommend.

It ain't a Liberal club anymore just an empty shell.