The Square Bottle in Cheshire West and Chester

Food was cold table was dirt. We both got different meals and both meals were cold, didn't take food back because they would of just put it in microwave

We are regular users of Wether spoons pubs,as we travel monthly on day coach trips all over the country. I was surprised that this particular pub allows people to bring their dogs in. It is Wetherspoons policy only to allow guide dogs into their premises. I did ask to speak with a manager but the person who appeared to be on duty was not from that particular pub and said that a more senior member had allowed the two couples and their dogs into the premises.

What can I say I wait by the bar for the best part of 15 minutes I was sick of waiting so went back to my seat and bought on my app.Another 12 minutes no drinks it's not even that busy and many staff,so nearly 30 minutes for one solitary pint.

Friendly staff and quick service. Foods always cooked well.

Great pub. Staff friendly & helpful Good food & drinks

Very busy Saturday afternoon. Not many tables free and when one did become free we had to clean it ourselves. Probably not enough staff on at the bar. Had small wrap with drink meal deal..was fine Breakfast on Sunday morning .. not as busy . Food ordered on app. Large breakfast we'll.worth money

Good food, good price especially when offers are on, service really good, was pleased all round

Awful. Understaffed- they are running around like headless chickens. Waited over 30 mins for drinks ordered from the app. Toilets are filthy, at 4.15 on a Saturday afternoon, there is no loo paper, flush not working and the whole area looks like ut hasn't been cleaned for days. Only a trickle of water from the tap. Disappointed, can usually relay on the basics at a weatherspoons

Nice place and what u would expect from a Wetherspoons

Oh dear. Got there at 635, ordered at 650. Got to 750pm no food. Spoke to a member of staff and he said there's a rush on, nothing for 20 minutes. Spoke to him again and he said he would chase it up. Got to 1 hour and 20 minutes waiting 810pm found the manager Spoke to him and asked why it's taking so long. Apparently they put my food on hold by accident. Got the food in roughly 1 hour and 30 minutes waiting. All I ordered was 2 burgers and a wrap. The food came and the egg was underdone and snotty. I think they rushed it out when they realised they messed up. The manager gave me a free pint for waiting a horrendous amount of time but even for a Friday this is unacceptable. We were in a hurry to go to a gig and was now late to it. My friends sitting on the same table did a separate order and got it in 20 minutes, also everyone around us got their food even though they got there after us. Never eating here again. Ridiculous awful service. Never again, shambles

Best breakfast ever in a wetherspoons and evening meal was excellent too

I travel alot around the country and stop for food in Wetherspoon but I must say this was one of the best I have ever had

Went in for tea & hot chocolate good value as always

Enjoyed the festive meal and martini Staff are very helpful. Chicken and stuffing burger is good

Here with family friends , good drinks n food served here

Visited here for a quick dinner on our way home from shopping, and the food was amazing for the price- very well cooked, tasty and presented very well- my son and I were both shocked at the quality of the food considering it’s classed as “pub grub” the steak was absolutely delicious and the staff were absolutely LOVELY! Highly recommend The Square Bottle, the staff are a credit to Wetherspoon, and I will definitely be back..! Thank you!

Good food at reasonable price. First class service.

Very good service from the staff clearly very understaffed but they did their best

Dead in the evening. The other Witherspoon pub has more character. Needs a face-lift.Lighting is drab.

Second wetherspoons that didn't have doombar available, service was quick and friendly

Lovely place, child friendly, staff where a little over run but couldn't be more helpful and friendly

Really enjoyed JD with lunch & a drinky after some shopping.

Food cold, festive lunch plastic turkey, frozen veg

Great place to stop and have a drink

Busy pub great value for drink prices

What an experience, first time in Chester was overwhelmed with the pure joyous service provided by the lush staff! A little understaffed so service was slower but more than enough apologies were given !!!! BRILLIANT will be returning!

Ok pub and central location. Don't know why, but it lacked atmosphere. Very dirty tables, even the menus were sticky

A bustling bar with lots of good quality ales on offer. Service is pretty quick despite how busy the pub is and there are lots of tables. It could do with a good clean however and old glasses were on tables as you get a table. Worth popping in for the really good selection of real cask ales on offer.

Stank of stale beer, Food allover the floor Nice brownie though

Great pub always full. Food is great service was really good. Helpful and friendly staff.

Great pub lovely staff and exceptional value for money

Went on a night out. Got emergency chips lol arrived super quick and hot. Friendly atmosphere.

Not a great visit. Food was limited and poor, they didn't have Jaipur and as I paid on the app, they didn't offer a solution apart from choose something else but no refund for the price difference. 94p for a pot of Naga sauce which was 1/3 full - tasty but very poor and when I asked, I was told that is the portion size! A lowlight of my visit

Beer spot on, Was drinking Phoenix Arizona lovely, had a curry Monday chicken Jalfrezy, delicious

Good beer, good price and cool atmosphere!

Visited this wetherspoons yesterday morning whilst visiting Chester, we ordered our food which took a little while to come, I started eating my eggs benidict and it wasn't very hot.. I told a staff member and he took the food away and after about 10 mins with me asking again where my food was, he then got someone to bring the food back.. They had put it into a microwave and blisted the food...not giving me a fresh portion... I'm afraid this place is awful, and won't be visiting again...

Great value for money. Food pretty good. Beer selection good. Staff were friendly and service good. Very busy pub with a lively atmosphere.

Took us a long time to find a table without dirty glasses or plates. When staff cleared tables (which took a long time) they didn't wipe any tables.

We visited at 5.30pm on a Monday evening and the place was disgusting. There were lots of free tables but they were all overflowing with dishes and glasses. Finally found an empty table but has to ask for a cloth so we could clean it before we could settle down. There didn't seem to be any hurry for the staff to clear the tables and when they did everything was piled up by an open hatch and there was liquid literally flowing on to the floor. We will not be visiting again

Came here to catch up with a friend and have dinner and drinks. Food was tasty and reasonably priced. Plenty of seating was also available. My meal came quickly, although my friend’s meal came quite a while later. Otherwise would have awarded 5 stars.

Busy, busy, busy on a Saturday, but staff never stop to keep glasses full and tables clear. And no dogs - perfect Saturday afternoon session!

What a smashing Wetherspoons. Elsewhere we'd been paying £17 to £19 for a round of 3 pints. We came in here and the same round was £6-78. No wonder it was busy!

Table clearing and glass washing very poor, hundreds of glasses and plates piled up waiting to be washed, bar service dreadful, always a huge queue and staff couldn't care less, worst spoons I have been to

If you are on a budget then there is no better place for food and or a drink. Unbeatable value!.Also free WiFi and table service (via the app).It's very popular with shoppers because of its location.

Typical wether spoons. Cheap and cheerful.

This has to be one of the worst wetherspoons in the country, have tried a few

Busy wetherspoons but i believe due to drop off of coach tours and location, down side dishes not cleared from many tables and cleanliness quite poor, tables, menus sticky & small fruit fly while your having meal

Went to Chester the other day went to spoons for a great breakfast had a beer festival on real ale £1.99 a pint i wish we had a spoons in Crewe

Great breakfast at a great price. Had the full one with extra black pudding, went down nicely. Ordered on the app and on table within about 15 minutes, on a busy Chester race day. Couldn't fault it.

Awful! Water for the tea wasn't very hot and the cappuccino was the coldest I've ever had! My husband said the gents toilets were an utter disgrace!

It's a chain of less expensive pub food and drink with specials. Locals enjoy it all over the country.

Poor man's curry, chicken tikka masala, without poppadoms, without naans, and without a reduction in price, seems like a rip-off to me.

We didn't eat here but we all had a fantastic time there. Very friendly staff, very happy to help.

Breakfast was delicious..Miners breakfast eggs Benedict 2 large frys and the large frys where LARGE...👍👍 perfect... 👍 ... 🍺 if u want..👍

Food good , visit spoilt by screaming child! Very busy and tables squashed together. Bumped everything someone went past.

It's a Wetherspoons, food good for the price, great value on drinks with friendly staff and quick service.

Great staff, could do with bringing Heineken and fosters back

Good service and atmosphere but cooked breakfasts need to be served much hotter!

Delicious steak meal which they kindly swapped chips for mash and gravy - all with reasonable prices and a lovely waitress. Couldn't have asked for more and will definitely go there again when in that area.

Food was a little slow but was a good quality wetherspoons

Cheap drinks and food. Good atmosphere

Decent brekkie,'spoons staple...cor knock it...

The usual Wetherspoons meal menu with basic but good value meals. As usual a great selection of beers at much cheaper prices than most pubs. The service was functional and efficient. All round cheap and cheerful. Centrally located in Chester

stay in the macdonlds new blossom hotel ,but use the pub for breakfast great food and value for money

Another Wetherspoons! Good cheap drinks, this place can get very busy on the weekend.

Top marks for Max the barman, very polite and friendly delivering great customer service well done he is always happy and appreciated for his brilliant service 👍

No matter where I travel in the UK, Wetherspoons always provide good food, good choice of beer and a reliable stop-off.

FOOD DIDNT ARRIVE WITH OTHER MEALS AN WHEN I ASKED WHERE IT WAS IT WAS JUST GETTING COOKED AN WHEN I ARRIVED I RECEIVED A FROZEN JACKET POTATO WITH COLD BEANS AN WHEN I TOOK IT BACK I WAS GIVEN A PACKET OF CRISPS TO APOLOGISE. ABSOLUTELY DISGUSTING AND INSULTING

It was curry club Thursday I had a tikka masala which was good the pint of cask beer I had to accompany it was excellent.

Enjoyed good atmosphere, we had the fish and chips, lovely, beers not to expensive.

You always know it's good value

Very good value full English breakfast with bottomless coffee

Cheap and cheerful Wetherspoons breakfast

Called in Wednesday 11th Sept.. Had a few pints of Abotts Ale very nice. Had fish, chips , mushy peas and a portion of onion rings...Great meal...Good portions...tasty and hot. Recommended

Pleasant enough. Food usually pretty decent but can be a little hit and miss. Usually when it's quieter it's not always quite as hot for some reason, maybe people go off doing other jobs so no focused on getting the food out straight away

Service was a bit slow, but it was bank holiday Monday. Food was the same as other Wetherspoons so at least you know what to expect. Children's meal a rip off. Ordered ham & cheese wrap which is one slice of each in a wrap on its own, very dry, with a couple of slices of cucumber on the side, the fruit packet is the tiniest of jelly shape, and the drink is the smallest glass of apple juice you've ever seen. You get better value in Mc ds

Very busy but plenty of room and friendly welcome and service. Usual Spoons menu and drinks, competitively priced with quick service.

Very reasonable priced , great food great beer 🍺 👍 👌 😋

It's great. Cheap nice. But use the disabled loo downstairs as the toilet is up a lot of stairs and my knees are old.

we always look for a wetherspoons when we go away because we know we can get good food and drinks also some good offers when there on

Staff not interested in serving

Spoons, cheap food and beer. Staff were friendly

Called in for a cuppa nice lay out tippical Weathspoons always have good service

Staff helpful and friendly, enjoyed our visit.

Pretty dirty, looked like tables needed a clean.

Didn't eat here just had drinks. Great value for money.

One of the staff that bring food to the table spoke snotty and also threw the cutlery down forcefully next to a 2 year old baby. When confronted she then went for my mum and had to be held back by another member of staff and when the manager was told he then lied and said it didn't happen. Terrible service. Definitely need to keep there staff on a lead.

We visited there today with my mum nan and 4 young children. We had ordered food and was waiting well over 45 mins for it so my mum complained and then had to go and ask again as another 10 or so minutes had passed she was spoken to with a rude attitude to tell her she had only been waiting 20 mins even though we was going from the time on the receipt so we knew she was wrong. The staff eventually bring over the food and very snotty the girl asked wer the food was going so I told her she then went on to slam all the cutlery down on the table right infront of my 2 year old son. So my mum went to speak to the manager and on approaching somebody to ask and tell them what the problem was the staff member then attempted to hit my mum and had to be held back by another staff member. Absolutely disgusting behavior. Shouldn't be aloud to work around people.

Service was shocking. Place was rammed at 15:00 on a Saturday afternoon and they had 4 staff, 2 of which were doing food.

Quick servce but chicken pink inside so didnt eat it.Told staff when collected plates just said sorry with no eye contact.Previously a gentleman asked staff to tell chief that what was suposed to be mashed potato wasnt.Also couple by us complained meal cold they took one meal away while partner ate hers that was three complaints in less than an hour !!!!!

So when I arrived there was about 3 or 4 tables not cleared or whipped down so I had to move my plates to the bar for them and wipe it down myself , I gave the benefit of the doubt on this as it looked busy. I ordered off the app and the transaction went through ok but there was an issue of the food coming out before we had our drinks , they finally arrived 10 minutes into eating our meals I would advise that the staff focus more on there customer service and the plan of the site too because I seen someone walking around for a few minutes looking at every table for a number , that’s a little bit embarrassing Overall I give it a 3 on service because of the , the un cleaned tables , late drinks and not knowing the plan South Korean chicken is a winner tho 🌶️

Ordered barbecue chicken arrived stone cold sent it back had to wait 30 min while my partner ate hers , got a refund on one of our meals.two other customers wasn't happy with there meals either.one customer said I hope I don't get food poisoning tomorrow .avoid

Ordered 10 chicken breast bites and soy sauce I was given 8 chicken breast bites and BBQ sauce… the chips were cold and the chicken tasted dry

Never been disappointed by wetherspoons until today. Ok they had been busy but every table was filthy, plenty of staff available to sort it out but only 1 wa doing this in between serving people at the bar. Many people cleaning their own tables, dirty plates everywhere. We were told that due to bank Holiday the afternoon deals for Monday were not available, how come they were available via the app. One member of staff didn't understand what a bank holiday was and ask how long it lasted. Saw one young couple with 2 children clear their table not once but twice, dishes piled onto the bar and ignored by staff for over 30 mins. Really not a great experience. Only 1 member of staff appeared to be focused on their roll and getting on with things.

It’s a withers felt the place was understaffed

Very good Spoons but food service very slow. Busy days expect to wait 20 mins for food!

I always visit when I'm in Chester. The food is great for the price, with a large variety of options.

Great pub, very busy, lovely staff, great food and drinks

Great pub with very reasonable prices in the middle of a very expensive Chester

Poor service, kids behind the bar , very very slowww couldn't stay long , lost an hour of my life most of it was with waiting to be served ,