The best restaurants in Castle Northampton East Midlands

The food is good, but everything else gets worse!!! One lady at the till who was taking money and orders plus bringing the food out!! Firstly the electronic order point said most meals were not available (but they were), then when we did order the food and drink we found we had to clear a table! One coffee machine was empty (more lack of staff) the hot water machine was out of order! When I asked two ladies for condiments they said we don't do them any more, but you can buy mustard in the store!! When I pointed to sachets on a dirty table they said oh! I have a taste card and a Morrisons card, they don't have a barcode reader at the till and said we can't give you the 25% discount because we don't know how.... What a bloody shambles!

We ordered a meal for delivery on 28th November 21. After 75 minutes we had still not recieved our order. I called them to be told it was out for delivery, as it was getting late I said I didnt want the order and would like a refund. The colleague got flustered and said he would pass me to the Manager, I could hear her in the background on the phone to another customer saying there order was on the way. When I spoke to her I said that we no longer wanted the order and would want a refund. She was very abrupt and said it would take 5 days and put the phone down. After 5 days no refund. I then completed an online form on the website. I was advised that the franchisee would be in touch within 5 days. Oh surpise surpise nothing, I then sent a direct email to Domino's demanding my money back eventually got it back 11 days later. Shocking service, shocking customer service honestly dont order from them. Papa John's and Pizza Hut deliver far quicker and there food is a good standard. I will never consider Domino's again.

Amazing food but my girlfriend ordered at 7:14pm and didn’t arrive until 9pm shown on the just eats app it would be here in 2 minutes then said thanks for your order when she hadn’t even got it .. so she ran up and they said the food is still with them , shame this is a constant thing with this place .

Was over half an hour late & the food was cold. Rang the shop & the manager was VERY rude & said we were liars!!!! DO NOT ORDER FROM HERE - AWFUL FOOD!!!!!!!!

APPALLING SERVICE!!! Got served by a lady who looked like she couldnt be bothered and wanted to be elsewhere, no greeting, no smile ZERO customer service! When i asked if they accept the nhs blue light card i was bluntly told no! When i showed her on my phone they do, she said only some branches take it..i then asked if she had a list of what branches do..i got ignored and was asked for the bill payment!! When we went to sit down a man behind the counter shouted across the restaurant( if you can call it that) the area we were going to was closed!! No polite effort in coming over to say but decoded to shout over to us..toilets blocked off with baby seats in front of the corridor and when i asked where the toilet was i was given a key which (after covid, no cleaning before placing the key on the counter) and upon locking the door the toilet was disgusting..i wouldnt let a dog urinate in that toilet let alone a human! God knows when the last time it was cleaned!! Ehen i asked for the managers name the female who served me said she was the manager,when i questioned her name that it wasnt the name on the receipt she annoyingly informed me that it was from an employee from an earlier shift!! The area manager sat in the corner on his laptop with no regard for how his colleagues lack the basic customer service skills!! Every employee in this branch need to go on an intense week customer sevice skills course!!! Email heading to head office complaints..SHOCKING SERVICE AND TOILETS ARE LIKE A GUTTER!!! IF I COULD GIVE ZERO STARS I WOULD!! In fact i would give this branch MINUS!!!

a little to much grease for my liking and dosnt suit all tendencies. a bit speccy and a awful server but drinks where super

We have visited a number of lunchtimes over the past few months and have found the experience consistently disappointing to the point where we no longer visit. In general the staff work very hard and give excellent service although are overstretched even when guest numbers are low. The main problem is the constant unavailability of menu items even though the menu has a limited range. You could excuse unavailability on the odd occasion but we have found this to be a repeating issue where the coffee shop resembles "A pub with no beer". The food has always been to a good standard and the staff do try but the management of the coffee shop needs reviewing.

ordered food. half of the items missing. rude staff on phone

This was my first visit to this restaurant and it will be my last. The food hygiene was terrible. I couldn’t listen to what my friend was saying to me because I was horrified in watching one of the two employees. One minute he was taking orders or payment from customers, the next minute he was handling food such as bread rolls etc with no washing of hands or wearing of plastic gloves, handling everything with his bare hands. Various delivery people were coming and going to collect food which was also prepared with his bare hands. So not only did my friend and I receive food prepared unhygienicly, but customers using Just Eat, Deliveroo etc were also going to receive food prepared in a very unhygienic manner. I cannot believe that a well known chain such as Burger King has such very poor food hygiene standards.

Go to place for post night out scran. Yes I’m doing this review 5 years late but I needed time to deliberate. Devastated my fave burger place has burnt down. Definitely was nothing to do with cleanliness. Miss you Delush. RIP. Northampton’s finest dining.

Ordered on Just Eat, pizza with another pizza free on a 2 for 1 deal, only received one pizza. Couldn't contact them as no phone number so had to drive across town to find the place for the second pizza. Kinda defeated the object of ordering delivery. Finally and hour later we sat down and ate one cold and one hot pizza. Massive Fail!

Really tasty Bali I and lamb shish, full of flavor and texture. Will definitely order again! 💪🤩🥳

Good , i love the chiken somosa

Very unorganised unprofessional lairs and food delivery takes 2 :30 hours if you’re very lucky they will remember that you ordered something and not the first time this has happened DO NOT BUY ANYTHING FROM THIS PLACE FOR MENTAL HEALTHS SAKE!

Rude. Accepted my Uber eats order then cancelled it with no explanation and when I called the owner was rude to me and hung up.