The best restaurants in Hertsmere East of England

We went here as a large group and left feeling a bit disappointed. The service was not great, firstly it appeared they forgot about our booking as the table was not ready when we arrived, they then had to move some people around, they then also forgot about 1 persons main meal even though we had pre ordered. We were there for about 3 hours and only got asked for drinks once. We were then overcharged for the meal and we had to question it, which was not a smooth process and they didn't want to give the recipt straight away. On the plus side, the food was nice, just a shame about the service.

Good food and service in their small restaurant next to South Mimms services. Nice to have a table service rather than rush about in the services. Clean and tidy and good quick service.

After being our go-to restaurant for family get-togethers for about 25 yrs, we are sorry that Alphonso is retiring and moving back to Puglia. We will miss you. On Sunday lunchtime the restaurant was packed with friends and family to say goodbye to a well-loved institution. We hope that the new owners will continue your tradition for high quality and good value when they open in November.

A larger coffee house with plenty of space to meet people

Pottys, advertised as a 1950's themed diner. Firstly, I must stress that the food was lovely and the portion sizes very generous. The major downside to it though is that it is made up of two areas as it is attached via an open doorway to a shisha lounge and unfortunately, because of the ultra-modern music being played loudly in the adjoining lounge, the diner is totally lacking any authentic atmosphere whatsoever! Yes, there are lots of 1950's type memorabilia and posters on the walls and ceilings, but the whole place is tired, tatty and in urgent need of decoration and refurbishment. Most of the diner chairs were damaged and our table was completely wonky. It is almost as if new owners have taken the place over and cannot be bothered to re theme it. The toilets, and in particular the ladies’ toilet need urgent refurbishment. Very small and no toilet roll holders on the walls in the cubicles, simply toilet roll plonked on the sanitary bin! NICE! Toilet seat hanging off and bits and pieces of loo roll scattered everywhere including all over the floor In regard to the atmosphere, usually in an American style diner, you would expect 1950’s rock and roll music being played and the waiters and waitresses to be dressed in clothes in keeping with the era. What you get is staff dressed in modern clothes, i.e. leggings and crop tops, serving between the two areas and a DJ playing very loud house music in the other room. Not my idea of a 'Diner'. If you are looking to get dressed up in your vintage 1950s clothes and go down to an authentic American diner where you will hear the likes of Buddy Holly, Elvis and Jerry Lee Lewis while you get served by a waitress dressed as Marilyn, then you are going to be sorely disappointed! If, however, you are not in the slightest bit bothered about the authenticity of the diner and you just want to go for a genuinely nice burger and chips then this is the place for you. Although I declined, the desserts also looked delicious and huge in size! Alas, as a diehard fan of the 1950s, I felt very overdressed and out of place on arrival and will not be returning. Overall, a real let down for the Rock and rollers.

The salt and pepper chicken was so dry and no chicken to be seen. The king po king prawn had a weird smell and the sauce was like water. All in all it was tasteless and very disappointing

Ordered takeaway - tandoori chicken tikka was totally bland almost like they had forgotten to add spices, the cheese naan was tasteless no cheese. Very disappointed!!!

A massive thank you to all the team who provided an excellent service in making my mother-law 80th birthday a special evening. My family age range was 80 down to 2 and there was 26 of us. All the staff gave a 1st class service. The food was excellent and very affordable. Well done guys. 👏👏👏

I have eaten here many times over the years and it's still good.

Portion is small. I am not really enjoying the taste as well.

I recently tried Thai Rack and was really impressed. The food has a great balance of sweet, salty, sour, and spicy flavors. The Pad Thai and Green Curry were both fresh and tasty. Definitely a solid choice for delicious Thai food!

Took an hour and a half to deliver and pizza was cold Also found a piece of plastic in one of the slices , avoid this place at all costs

I had problems ordering exactly what i wanted on th App and phoned the guys at Radlett and they were so good in arranging my order and their customer service was so good this evening. Thank you guys -Andrew

if i could give this 0 stars i would the customer service in this costa branch is outrageous. disgusting staff who always kick us out for nothing and approach us in a completely inappropriate way, as a paying customer i never expect to be treated this way and i’ve been left furious and disappointed and the level of disrespect

I simply tried to order a takeaway however unfortunately it never turned up. After placing the order I asked for it to arrive by 8pm. The woman said no problem. By 8:15 the food still hadn’t turned up so I called back, the woman was incredibly rude and unclear and disinterested. She didn’t provide any reason why the food wasn’t here and then cancelled my order! I called back again and asked for the food to still be delivered, but this time it was 8:30. The driver called by and said the food wasn’t 4 minutes away but by 8:45 it still hadn’t arrived. I called back for a fourth time and spoke to the same rude woman, she claimed that I had told the driver I hadn’t ordered any food, despite constantly going back and forth with the Resturant, why on earth would I have said such a thing. My order was cancelled by the woman and she hung up on me. Totally rude unpleasant and unprofessional staff at this restaurant.