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Outdoor
The best restaurants in Watford East of England
378 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
12 Opinions in 1 websites
Hi, we ordered a portion of garlic mushroom and chicken tikka masala with a couple of garlic nans today. Surprisingly, the chicken tikka masala tasted very sweet as if it tasted more like a butter chicken curry. Even that wasn’t cooked well as the consistency of the gravy wasn’t right as it was supposed to be for a butter chicken curry. The garlic nans were too thick to eat and it was more like the Arabian kubboos. To the surprise, the delivery time was very impressive for a wrong food.
11 Opinions in 1 websites
We love this place and order from here at least once a month when we have a takeaway. Could not recommend higher
7 Opinions in 1 websites
I ordered a coffee milkshake, and then saw one of the specials on the board. I asked if it was too late to change it (it would have been identical price) Rather than provide a decent customer service ..instead she said 'nah its too late'. Then they realised the coffee machine was broken. All of a sudden it wasn't too late to change my order ! I just said I would like a refund in which she responded 'sorry I can't because my manager isn't here'. As far as I'm concerned, thats not my problem. I pushed back against this and said no, I would like a refund. No apology for the inconvenience or any kind of acknowledgement for their mistake. The girl making the milkshakes decided she wanted to butt her nose in, so I started to receive EXTREMELY rude and evil looks from her. She was also highly unprofessional, rolling her eyes at other customers about me and laughing with other staff. It wasn't her business to get involved, and it is vile low levels of customer service. This is disgusting. She also didn't look as if she should have been working in a food service place, with fake eyelashes and nails. On the way out she decided to continue to give me dirty looks - thanks for sealing that further, I will not be returning. I will be ensuring to share on social media about your customer service.
5 Opinions in 1 websites
Went to Steinbeck and Shaw early on a busy Saturday evening. We'd always liked the atmosphere and prices of drinks were very good. Asked for Bellini, they don't do Bellinis. Asked for a mojito, no mint. Asked for a gin and tonic, given in a plastic goblet, no lemon slice available. I had a pint glass for my beer, so I couldn't understand why my wife had to have a cheap plastic one. A pretty poor experience at a cocktail bar we really used to like.
1752 Opinions in 5 websites
Didn't have the pizzas we wanted or the drinks we wanted, but only told us that 15 minutes after we had ordered, so we had to go through the menu again. Food arrived nearly an hour after we arrived. Could have gone to a proper restaurant for the price we were charged. Service was pleasant enough. the food that we did eventually get was unremarkable.
731 Opinions in 1 websites
Went on a Sunday evening, only one other table occupied. In a group of six people. Two got their starters within 15 minutes, the others had to wait 35 minutes after asking how long until the food was coming. Potatoes were green however they did swap them for chips without any problem. Mains came out at different times and were finished before we had ours. My husband ordered an extra burger which didn't come and realised half way through eating it. Tables weren't cleared. No apologies or explanation from staff. Would not go back.
454 Opinions in 4 websites
Visit here quite a lot, but today may be the last time. They were not overly busy and the girl that served us didn't even speak to us. I asked for serviettes which she just slapped down. Her drinks weren't up to their usual standard. The tables were dirty and piled with dirty crockery and the seats could do with a scrub! The only good thing was the man on the till who pleasant and polite