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Outdoor
The best restaurants in Berwick North Northumberland North East
77 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1357 Opinions in 2 websites
Outstanding restaurant with delicious food including some Bangladeshi specialities which were particularly lovely. The flavours were fresh and unique. We also had the best paratha we can remember. Service was warm and friendly. Very highly recommended.
2253 Opinions in 2 websites
Went for a take away, been looking forward to one for weeks! Ordered king prawn masala. It’s got about 5 tiny prawns in it, nothing else but 5 small prawns and sauce! No veg nothing else. Very sugary and coconuty, horrid You can see the video for yourself. Cost about £13 excluding rice! Terrible.
770 Opinions in 2 websites
I visited the hotel only for a night due to a meeting I had to attend the following day in the town. The location of the hotel was perfect just opposite the train station and the person at the reception was very friendly. As I arrived just before 9 pm I questioned if the restaurant was still open in order to have some dinner but they informed me that restaurant closed at 19.30?! I thought it is too early and I had never experienced it in any other hotel. Once I joined the room there was a funny smell coming out from the bathroom and the room was super cold even though the heating was slightly on. Especially inside the bathroom I was freezing so I had to take a shower very quickly and jump inside the bed in order to warm up myself which isn’t very relaxing after hours of travelling. Lastly the following day even though my company’s reservation was breakfast included, in the morning I had been given the choice of complimentary breakfast only which was very very limited. Not even to mention that the check out was 10 am and the cleaners were speaking loudly outside of my room since 9 am stressing me out while just 5 minutes before 10 am I heard them saying “come on people 10 am is the checking out time” which I can definitely say it is not the way any hotel should perform. Overall it was a disappointing visit and I would never come back.
677 Opinions in 2 websites
Customers be aware!! We have frequented the Royal Garden on numerous occasions over the past years on Family trips to Berwick on Tweed and up to our last visit in November 2024 found it a reasonable all round facility food and service wise. My partner and I have a routine when eating out in both Indian and Chinese Restaurants where, if we order a starter course and Main course with side dishes we chose to take the resulting over burden of food home with us for a future meal. When however we asked the waitress for this facility she informed us that a 60 pence PER CARTON charge is made for the plastic take away trays which I found totally unbelievable and certainly unacceptable. I explained my dis- satisfaction which resulted in me calling for the Manager who was also the cook. He became very aggressive as he felt totally justified with this principal. I said that I cannot believe his logic particularly as in Take Away customers get their Cartons Free of Charge, yet people sitting in the Restaurant purchasing numerous courses and side dishes as well as drinks from the Bar are expected to pay a surcharge. I furthermore pointed this out to him and he responded with a comment which was beyond belief he said "We have to wash your dishes if you sit in the restaurant whereas with take away customers we do not". I pointed out that we frequent the Restaurant several times a year on our visits to Berwick often with a number of friends and asked if he was prepared to lose that future trade over 60p. In my opinion the Manager had tunnel vision and in the light of the meal, without prejudice being the poorest ever we told him to take back the food we ordered and we left empty handed. Result - We will never frequent the place again, I will recommend all my colleagues in the area against going there because of the food which I would give 3 out on 10 at best but more so the principal of this experience. This man has shot himself in the foot big style but appeared so out of tune with logic would not be able to see it. Times are hard and money is scarce, this ,and a bad attitude with poor food quality will lead to their demise in the long term.
121 Opinions in 1 websites
Called in for quick lunch, despite bieng nearly empty service was dreadful, tables not clean, staff were too busy chatting about themselves to bother with customers ! Had a toastie which was very average and they forgot my coffee! Shame as its a very cool space which could be a great venue.