The best restaurants in Carlisle North West

Waited 30 minutes for order and then when we received it the chips were freezing the mash was vile and pineapple stick was dated wrong

Beautiful campus and welcoming environment!

Booked Premier inn hotel next door only to find this was shut. According to previous review because of staff shortage. Unbelievable

Order was late. Called takeaway and was told it had been missed and would be 15-20min. Arrived 45min later and food was stone cold

I just called this evening (14th) as the app wasn’t working. Nice guy answered the phone and was very helpful and patient as it was only 30 mins until closing time. Didn’t catch his name but his customer service was great!

Been in this store a few times now and never actually left with anything, they never have any of the items on the menu they don’t take cash, they’re never open in the morning so a breakfast sub is off the cards, no drinks last time I was In only the one type of bread, the manager of this store is a terrible business owner and I guess subway doesn’t actually know how this store is ran, I’ve been to a lot of subways and this is definitely one I would never return to its pretty much put me off getting a subway from anywhere again

Different month n still woeful service..Obviously management are happy that every month they fail.. 25 mins and counting for a drive thr..just appalling service and sat waiting for a very simple order on a quiet icy tuesday at 8pm..⁰too busy focused on deliveroo..quicker to walk to city centre branch than this farce

Ordered waffle and mini donuts as a Saturday night treat for myself and partner, almost 2 hours later no delivery, I have just phoned them now and was told they did come and knocked on the door, we were sat with the living room door open to hear the front door and there's not a chance anyone knocked on the door. Been told to go through food hub for a refund and they refused to refund us (sweet tooth) . Appalling customer service and at over £15 I think that's disgusting. We both work hard and fancied a treat. Good customer service would be refunding the money or re sending the items out but they refused that too. Don't waste your time or money!

I don’t know why the staff can’t read the tickets. Missing items from our order YET AGAIN. I understand sometimes mistakes happen but this is every single time. Last time I order from here.

I like to get a frappe to go on my way home after a difficult night shift at the Cumberland infirmary’s costa coffee and despite being tired I always ask politely and smile and try to make polite conversation however every morning I am greeted behind the counter with a face that would turn the milk sour I know we all have bad days but this lady is the same every time bluntly “what do you want ? what size no I’m not doing those as I’m on my own “ absolutely appalling customer relations if you just smile love your day will be so much nicer which I’m sorry but said out loud this morning. Some may be people who have been sitting with a poorly relative or perhaps had some awful news you’ll probably not be bothered but I will in future get mine from the machine before I put up with your sour face again as for the rest of the staff it’s a shame for you as it’s impossible not to notice. Let’s hope you never need us nurses or doctors to care for you at any point as we may be on our own and so therefore “service not available!!!!! “

KFC Closed as had no Hot water So had to have a Burger King Worst Burger King Iv had in my life Ordered 3 kids meal no boxes and no toys Missed the following Loaded chips with bacon and cheese 9 Chicken Nuggets Given a small drink instead of a regular Given small chips instead of regular No sauce on the chicken burger just lettuce Give it a miss Would I eat there again NO Try avoid if you can

Called in for takeaway- the food was awful- - the crispy shredded chicken was like rubber bands, black pepper chicken was tasteless slop, singapore chow mein was all noodles with minimal veg and meat and the salt n pepper chips had been reheated that many times they were inedible. This used to be an ok takeaway, but they seem to have lost the love! I wont be back....

I drink Costa as it is my coffee of choice, and i tend to have at least one latte daily, usually two. Having been at this drive through on Friday 23rd April and today on the 27th April, the one thing I find incredibly irritating is the staff reluctance to use thermometers when steaming the milk, net effect on Friday was coffee that was the temperature of molten lava, it was undrinkable until my wife and I had covered 60 miles . . and i dread to think of the 3rd degree burns that would have happened if it was dropped. This morning I receive exactly the same, a skinny latte that instantly burns your lips and remained undrinkable until 30 minutes later. Please reiterate or provide training to staff, I don't buy a coffee because I want to have a drink in 30 minutes to an hour.