The best restaurants in Burghclere, Highclere and St Mary Bourne Basingstoke and Deane South East

Absolutely fabulous Sunday lunch. Everything was cooked to perfection and the array of vegetables was delicious. Good value for money. Such a welcoming pub and great service from all staff, but a special mention to Evie who was very attentive. So glad the Sunday roast is back on !

Very good and efficient service

Okay so basically i went here and like and u it was cool and that but so like it wasnt you know that kind of chippy but yeah it was you know your normalchippy over here in coventry

Dapne deserves a raise! Just visited the store (12.30 8/8/24) for a takeaway, originally served by Bethany who as soon as she realised we were coming for the food put it down and walked off, zero customer service skills!! Dapne who was finishing serving next to me, without prompting, asked if I’d like a drinks tray (3 drinks and a bag to carry by myself) and if I’d like any sauces. Got back to the car to find the order wasn’t correct, when I got to the counter both Dapne and Bethany had their backs to the counter, only Dapne responded to my “excuse me”, she was polite and apologetic while Bethany just walked off to flirt with the male store Manager/Assistant Manager. Dapne was polite, helpful and friendly, she is showing how customer service should be! Would have fed this back to the store directly but can’t without a 12 digit code from the receipt but the self service machine didn’t give a receipt.

Was enjoying a nice afternoon watching cricket on the shop terrace when I experienced a male member of staff verbally abusing one of his colleagues. Totally shocking and something I wouldn’t expect from a quaint village shop!

Stopped for a break on our journey with the intention of using the facilities and grabbing a brew. Facilities were filthy. We were told there was no English breakfast tea……. In a coffee shop??! How is that even possible??!! Surely that’s a staple stock item and you reorder when you reach a certain level! Then we were told we weren’t allowed in with our dog and there was a sign on the door. There was a tiny sign on the left of the door about cctv which, in the bottom corner had a tiny symbol to say no dogs. So upon that and upon receiving such rubbish customer service we went to McDonald’s next door to grab a brew. Oh - and Starbucks was empty too, only 2 customers in and we realised why!