The best restaurants in Cherwell South East

Workers are rude , sausage rolls are either undercooked or hard , tables are dirty , stuff just left laying around , and it’s not cheap . This company also has it hands in other pies too , that have a bad name , so watch out , and keep away .

Shopping in the Banbury store when we saw the Christmas lunch cafe offer. Went to order ..one prawn cocktail please off the Christmas menu …Reply we don’t have it and we have not had it ever. Desert order Christmas pud with custard Reply sorry we have not had that either. Hang on I am in a supermarket and all those items and salad bits are all on sale ..Reply we can’t take from the store. We accept we can have the cooked dinner which was nice. Half way through a person collecting plates asks if we will do an on line survey ..we say yes and she gives up the web site but adds the manager only wants you to say we were outstanding. I somehow think we won’t be doing that. Given they have not had the starters and deserts to sell throughout the offer I believe they have breach trading stands. I have made an official complaint but this company wants to wake up and smell the coffee plenty of competition out there frankly we won’t be back.

Been using this Chinese for the best part of 40 years. When it was known as the Bamboo Garden. It’s a bit hit and miss now. Food use to always be excellent. But the owners have changed. Probably the reason why. I still very much enjoy it. But the family doesn’t. So we don’t use them as much as we once did.

Not trading! Have eaten there in the past and it was a disaster. Incorrect food. Cold food and the service was unbelievably slow. Cooks did not know what they were doing. Table server was a pleasant young girl. Felt very embarrassed for her

I've been here a few times, becsuse it is in a perfectly quiet location, facing the afternoon sun, with outside seating and the lovely Oxford Canal, only a foot step away (literally !) I like the thin bone china tea cups as it always tastes better from those; I like the position-A location and the proximity to the town centre, yet in a tucked away spot. I've only given it a 2* rating because of the following; ONLY doing a vegan menu, might be your political/personal choice, but it makes no business sense, nor is it very helpful to the public and families. Not even a vegitarian option, is extremely niche and short sited to 95% of your potential customer base. Admirable morally, but silly, from a public cafe, point of view. The prices are very high. Well, I can cope with that, if the service was tip-top, but it is only below average really. Although the menu only has about 5-6 main-course options (little enough), you'll be lucky, if 2-3 of them, are available AND they really don't seem to care. The most popular item BY FAR, is their home-made soup, so if they had any sense at all, they'd have plenty of it PLUS back-up. This is their lead item. Kitchen closes at 3pm, soup has run out st 12pm ! Come on, get a grip. If something is popular and gives you a good income, then MAKE MORE OF IT ! This is very basic business theory, not rocket science. No wonder so many places go down the pan......they are clueless. You exist, to make money, make a profit, make a living, even though you hark on about your "southern hemisphere travels" and working in "all the best cafe's", all that is irrelevant, to your bottom-line. All the cheap plastic/aluminium chairs and tables, don't add anything to your ethos ! How about some nice Lloyd Looms ? Not expensive, but eco friendly and look great. Nice staff uniforms ? A menu that isn't torn up crumpled paper with staines on it. Damn, you guys could be SO much better. Sorry.

We had the £10 meal for one which was actually more than enough for two. However, the egg fried rice was really sticky and barely contained any egg. The sweet and sour sauce was bright orange and tasted vile. The chicken in all cases (the chicken balls, satay skewers and chicken with mushrooms) had a really odd slimy texture and was chewy. I only ate the rice because I was hungry. I won’t be eating here again.

just been here for a salad for my lunch!got the shredded chicken with bacon,its the best salad ive ever had. i ordered on the app and collected,when i arrived it was ready and the server was very smiley and polite. couldnt recommend enough!THANKS

Well, bravo to this fine establishment for redefining “pizza.” One whole topping per square inch? How generous! And the cold temperature? A bold and daring choice. Truly, a dining experience I won’t soon forget—or repeat.

Really nice staff, really nice manager, gave me some extra chicken to save it from going to waste.

The lady manager was so rude. Staff need serious training on customer service and basic politeness. Shocking behaviour from staff.

Went only to get chicken selects with sweet chilli dip and a large banana milkshake. Everything was great and both people at the windows were very positive and polite which isn't normal at Mcdonalds but was very much preferred.

Ordered three hot drinks on the touchscreen, then waited nearly fifteen minutes before they were produced from the back. Took them upstairs, sat down and then realised they were cold, had obviously been sat for some time. Called a waitress over and she immediately offered to go and get fresh, and hot, drinks for us. She returned a short time later, apologised again and gave us lovely hot drinks. We thanked her for her excellent service. Couple of things are really starting to annoy me about visiting maccies. Firstly, this is no longer fast food, the menu choice is far too large now, so you always end up waiting. Secondly, the number of delivery drivers stood around waiting for their orders not only causes congestion at the counter but has added to the delay in getting your food. No longer one of our regular eating places

Stopped off to grab a quick dinner for wife and son. Got my son a kids bucket but there was only 1 fillet and a sundae. No fries, they didn’t put his drink in either. Tried to call but as you can expect no answer.

Often found items missing from an order, whether it being ordering in the restaurant, take-away or delivery. Customer service could also be improved. We seen to have consistent issues when ordering via the app that upon arrival to collect at drive-thru, employees cannot find our order number or say payment hasn't been taken - meaning we then have to park up and sort it out in the restaurant - which defeats the point of using the drive-thru. Employees should be helping at the order window, not telling customers to go into the restaurant instead to resolve the issue.

Received only 4 prices of chicken in the family sharing meal which is supposed to have 6 pieces via Uber Eats in a sealed bag. I called Bicester KFC and the manager did not care or offer any recompense or to provide the two missing pieces. The large Uber Eats driver had a white T-Shirt with bodybuilder written on it and didn’t say hello, goodbye or thanks just immediately demanded the PIN number. Very rude. I thought that was very strange because the last time this happened a delivery driver asked to see my card and took all the details and went to France buying loads of things on my card somehow. So I thought this man was very suspect with his rudeness. Guess we just have to accept that these days. However the bag was sealed so it can’t be him. I explained this to the manager and told him he was responsible. He blamed the driver, became very rude and then hung up!!!! Ahhh, horrible service. I will NEVER use either service again.