The best restaurants serving American food in South East

it was late and the food was cold.

Family Christmas meal on boxing day, for eleven of us staff were very attentive, food came quickly and was hot, good time was had by all. Shame the restaurant is closing.

Hi. Just I entered for lunch and they not answer back my hello and said we are booked for evening. I asked for lunch menu as they advertised but said no staff and we can give you chips. The chips and beer was bad and it’s better they close it. Please even don’t try it with this rude people.

Friendly, nice and respectful staff

Lovely fun restaurant with excellent burgers and yummy shakes. I went there with family for my daughter’s birthday meal and we had a great evening. The waitress was so lovely and really helpful and we all left happy 😃

My worst dining experience ever. Despite booking two months in advance for a Christmas staff party, I was told that two of my three pre-ordered choices (main meal and dessert) were unavailable. The tomato soup starter was obviously tinned, not fresh, and the crust on my sweet potato pie (my main course) was burned on top. The vegetables were overcooked and the roast potatoes were quite obviously cooked from frozen. The fruit crumble for dessert was sickly sweet and the fruit was not fresh. All of the for £30 - a complete rip-off. My advice is not to go anywhere near this place and head for the Cowley Road where you will find restaurants offering excellent value - unlike this shambolic Beefeater.

We were greeted by a moaning guy on the front desk when we arrived, bemoaning the lack of staff, bemoaning the fact we hadn't booked (it was a big group and I wasn't the organiser so I wasn't aware of this). We were just about to put £several hundred through the restaurant so a warmer welcome could have been offered - and as it turned out they could easily fit us in. The ale selection was dismal with only Doom Bar available, and that is one of the worst in my opinion. So I opted for a lager from a similarly poor selection of options - but at least there were 4 to choose from. My Ribeye steak was the toughest I have ever had and not very tasty, and something I regretted ordering after a few bites. Due to the fact we were there with extended family I decided to grin and bear it and not ask for it to be changed. It is as I have come to expect from Beefeaters - average food and drink at best and pretty soulless. It's pretty disappointing you have to pay for parking after 3 hours (we were a very big group so were there for around 4 hours) but at least it was quite cheap to do so. It was inconvenient to have to download, install and set up the app though. I believe our server was called Sophie (according to the receipt) and she was a delight. Cheerful and attentive throughout, she looked after my dairy intolerant Aunt very well, was really good with my kids, and was only too happy to help us with a group photo at the end of the meal.

This our favourite spot with wirk. Today with our family, we enjoyed our lunch very much. Dan, Beth and Kay were superb & very hospitalble. Will definitely be back!

Went there for pre-drinks and the restaurant / bar atmosphere was vibrant , joyful. The team members named James (FOH) and Jessie (BOH) were very warm, friendly and welcoming. The establishment is lucky to have them.

Lovely friendly staff. Food was amazing.

This place always give 5 star service they never let us down. We went with our family bmt was really nice and new fries were very soft

Terrible Food. Ordered a takeaway from Bluegrass and it was over 1 hour for delivery and when the food came it was clearly not cooked fresh.

Very good and good service from olivia and all the staff including the bar workers. The food was amazing and the drinks were also great.

Gemma and Lisa were so hospitable, from the time we walked through the door until we left. The charisma and vibe they bring to this establishment reminds me of the old days. Definitely coming back next time I’m in England

Shame it's gone, we loved eating here. What a loss. Beefeater used to give great value meals and such friendly staff. Sorry to see another great chain disappearing.