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The best restaurants serving Italian food in Penrith West Eden North West

2 Restaurants on GastroRanking

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4.3

615 Opinions

location-iconCorney Square, England
Italian
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Only went to the restaurant. Excellent service for a large party. Food was amazing as usual. Festive atmosphere. Brilliant, we'll be back!

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4.0

859 Opinions

location-iconCenter Parcs, England
Italian
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Disappointing last night meal we had all been looking forward to. Asked for drinks prior to meal and Manager ( Ben ) said would send someone out - 15 mins later no-one had been - asked to go to table and again asked for drinks and food - another delay !! Again waited and waited for drinks - so again asked where drinks order was - finally arrived - was a white bottle of wine but was actually warm !! The cork had been removed but opening covered with foil ( small point but but then we were pretty frustrated and it was most expensive on menu !!) asked for wine chiller - told none left !! Another waiter had spotted issue and tried to sort - he went and brought one ??? By then we had had enough and said we really didn’t want a warm white wine with meal or wait to chill down after meal !! At end of meal another waitress asked how meal was - gave an explanation of what happened - apologised but appeared to smirk when manager walked by ? Asked if wanted to see manager - said yes ! Came back with a reduction of bill but said manager too busy to see us but was aware of issue !! Walked past manager ( Ben ) at end - refused eye contact so just asked his name and left !! Food was fine and would not normally have given 1 star but a manager who refuses to acknowledge a complaint or issue was disappointing - an apology and engagement with us was all required !! So different to a fabulous meal and exceptional service at Rajinda !!!