Delivery
Pickup
Outdoor
The best restaurants in Barking and Dagenham London
383 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1170 Opinions in 2 websites
Barking Station Parade, IG11, usually provides a good, fast friendly service for collection. On this occasion we made a late Sunday night order for delivery. It was too cold to go out. On arrival via a pedal bike, our food items were lukewarm or cold, which I mentioned to the polite Uber Eats rider at the time of receiving them. Also, there were no napkins nor sauces. Very shoddy service. Who orders or wants or eats cold food from KFC? Nobody. Unfortunately, the Uber Eats Customer Service were extremely patronising as if we were stupid & kept repeating the same information, which didn't address our poor quality food issues. Both women kept referring to an Uber Eats policy but couldn't tell us what the policy was or where to find the written policy & hung up on me, twice. Luckily, we recorded the phone call. Apparently, Uber Eats' policy states that 'provided your order arrives within a reasonable time - 30mins, they have fully met their obligation to customers & refuse to put right any issues'. So no replacement order nor refund will be offered. It is irrelevant that the food is cold, the customer must warm it up. They simply do not care about customers, as long as they have been paid it seems. Shoddy service & poor quality food from Barking & Uber Eats & Uber Eats Customer Service combined. We'll never use Uber Eats again & will not recommend anyone to use them.
7 Opinions in 1 websites
What a waste of money. I ordered a vegetable curry and pilau rice and popadoms. Order arrived minus the rice. Phoned and told them and they then sent the rice together with an extra portion. Curry was the most bland I have ever tasted. Will certainly not be ordering from there again.
1739 Opinions in 2 websites
Staff are very rude and ignorant. Ordered food been waiting over hour and then when food came was stone cold missing items and in one of the meals was a hair. This restaurant needs someone to go down there and do a health and safety check as inside the restaurant is mould
147 Opinions in 2 websites
Been a well established business in Barking for a number of years and there is a variety of items to choose from curries, kebabs and grilled food. Every time I’ve visited there is a generous portion size with exotic mouthwatering flavour. The service is exceptional especially from the young owner who has continued the legacy from his father to ensure this business is a success. Will definitely be returning again soon, this KO is the best in the UK and is worth a visit.