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The best restaurants in Horsham South East
351 Restaurants on GastroRanking
Delivery
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Outdoor
101 Opinions in 1 websites
Manager reaction to feedback appalling to say the least. Would not allow us to explain our feedback and review when asked. Poor execution of customer service recovery - non existent. It’s a shame as all other staff were very pleasant and courteous. If only the manager as he called himself upheld customer expectations and objectives. Active listening and communication lacking to enhance customer expectations - very disappointing indeed. The proprietor of this establishment seriously needs to consider orchestration by current management in position. Quite clearly not git for purpose and unable to interact with customers with a valid concern regarding their menu choice. A very dignified response from our reservation, fair and responsive reaction to what was a car crash reaction from the manager who seemed completely myopic in his conclusion to our complaint. Will sadly not be returning to this establishment. I thoroughly recommend the curry village and at worst you have another alternative within the village.
94 Opinions in 1 websites
I visit pret in Horsham on a regular basis and really enjoy my experiences there. The ladies in there are so welcoming especially Mihaela and Olivia who always go out of their way to make my visit comfortable. They always say hello and goodbye and always ask how my day is going. Very polite workers and will def carry on visiting
90 Opinions in 1 websites
The Old barn looked after us so well for our Christmas Lunch. 20 of us booked in and have a full Christmas dinner, and lovely puddings. Very helpful on Dietary needs The table was all set for Christmas, Mulled wine on arrival. Lovely food and service. Thank you. Our 3rd Year for Christmas lunch and we will be back next year.
78 Opinions in 1 websites
We ordered breakfast at out table and it was delivered quickly with every detail perfectly executed. The food was hot and fresh and really tasty. The drinks were also perfect. I paid what I thought was a fair price and will definitely be returning. You’ll go a long way to find better food in Horsham.
75 Opinions in 1 websites
I haven’t been to a wimpy bar for years. This place was magic. I have worked in customer service for over 40 years. I have been to some of the best restaurants and hotels across the world. But must say how shocked and surprised how great the customer service was. The young lady’s were wonderful. Very friendly and helpful. They made us feel very special and welcomed. They let us move three times until we got the Red Booth. Table 10 . Then we ordered the food. My guests wanted something different from the menu and wanted the food mixed up for different people. That was no problem. Drinks came in china cups and glasses not horrible plastic cups. The food came quickly but tasted great and hot . I ordered a thing called a Grill house stack . It was the best burger I can remember having. I spoke to the supervisor who was amazing. She was so busy working behind the counter but stopped as soon as I asked to speak to her. She was lovely. I then spoke to the manager. Again stopped what he was doing to talk to me. Again a busy Saturday lunchtime. They really made me feel that I was not a problem. Great place to eat . All these burger places where you press buttons and don’t speak to a human being. Give wimpy a try and see what going for a treat lunch use to be like. Well done. And we will be back!!!!!!!!!!!
62 Opinions in 1 websites
Trevlig miljö i typisk engelsk landsbygdsstil. Väldigt trevlig personal och riktigt god och vällagad mat.