The best restaurants serving American food in Medway South East

Don't be fooled - this is not a hamburger as we know it. What they call a 'smashed patty' is a wafer thin lacework of minced beef that you can see through, containing gristle, about a quarter the thickness of a hamburger. When I asked for 'no cheese' the waitress did bring a replacement burger but I had to ask for a glass, knife and fork, and serviette. At the end of the meal I paid on their card terminal but they couldn't produce a receipt for me (10% service charge automatically goes on unless you ask for it to be removed). Really poor quality meat, dozy service and they need to sort out their technology. At least the chips were ok. Find somewhere else to eat.

Sadly Quills has gone downhill in my opinion. Owners were rude and patronising. An additional charge of 70p for oat milk in a small coffee is ridiculous. When I raised this, the owner firstly told me that ‘I was wrong and that was for 2 coffees, darling.’ so I showed her the bill showing an additional charge of £1.40 to which she replied well it’s written on the menu, you should have looked!’ I was then told rudely by her partner that Costa charge an additional 99p for oat milk which is not at all true. I happily paid my bill which included an additional £1.30 for a wrong order but didn’t want to make a fuss as the waiting staff are always great and the mix up wasn’t really an issue. It’s a shame when business owners aren’t willing to take on friendly feedback from local customers.

Went there last night, staff were very attentive and accommodating to our order. The wife wanted the Dogs dinner but though the full rack of ribs was to much, so I ordered the breaded chicken starter and asked for it on a larger plate so I could have half her ribs. The dishes came out as asked. For dessert order the Pigs trough which was excellent. Will definitely look at coming again

We have come from the Netherlands and I have seen great reviews about this place so had to try! I can say it was one of the best burger restaurants we have been to. The service was great, the portion sizes were great! We decided to share a few bits so we could a taste of different dishes and even so, that was more than enough for 2 people. The burger (fatty Freddy) had so much flavour, was juicy, would definitely recommend. We had loaded fries, these were some of the loaded qua toppings, it had a lot of flavour! We also tried beef Niknaks, these were great with favour! The only thing that could have been improved was a little more crispy, some pieces of beef were a little tougher and it was a little more soggy feel, a little more crisp would have been perfect, but I would still recommend. Additionally we had sauce. The cheese warm sauce is a must, that just goes with everything! I would also recommend the OG burger sauce, these two sauces were amazing with the burger and under ideal dishes! Location is great, plenty of choice for parking, we went during the day, it was calm and the interior was relaxing like a pub theme with tv’s on the wall, so great for football or sports. Overall, pretty impressed with this place and would recommend to other and come back when we are taking a trip to the uk again! It

Food was hot and fresh the staff do a amazing job

Visited before going to bowling with my family. Staff were all lovely, food tasted great. Booked to come back in December for a large family get together 😁

Excellent service , friendly clean happy sole will definitely return perhaps there is a buy one get one free day perhaps not….

272 The High street Rochester Kent is a private house, The que and brew is located at the Huntsman Pub 106 Patterns lane Rochester and it is very good food. American Bar-b-que style.

Go most days for lunch. Quick service even when busy. good quality of food. Great customer service 👍

Ordered a McDonald’s breakfast half hour before it ends never received it and was not told that they were no longer doing them, when rang up the manager spoke as if I was stupid for not knowing even though I ordered it before its closed. Dont throw away products until ur customers have received them. Quite frankly not happy

More often than not one's order is missing items. This has happened more times with this store than I can remember. We normally order through Uber Eats but wont again.