The best restaurants serving American food in England

The way I have just been spoken to by not 1, but 2 of the staff is absolutely disgusting and I will not be returning. 1 individual in particular, Lilly. After standing and waiting for 15 minutes at the bar to pay for my food, all 5 members of staff (besides the manager) came tottering out of the kitchen to which I said "ive been waiting here for 15 minutes can I pay", she began to shout at me whilst in the restaurant, telling me the had an issue in the kitchen that they were sorting, even though the manager had asked them twice to come and and help. After speaking to me like a peice of dirt, I asked "excuse me who are you talking to like that?" Which she responded "you, im staff and you need to respect me, I was busy sorting stuff that has nothing to do with you". I asked her "whats your name?" As her name badge was covered, she looked me up and down and turned away. I then asked one of the other members of staff "whats her name?" And she said "sorry im not allowed to share that information with you". I asked who the manager was, she pointed to the man who was quite clearly very stressed with the staff team and their level of incompetence. I asked "whats her name?" In which he told me "lilly". What is concerning to me is how she so comfortably spoke to a customer like this with absolutely 0 repercussions. It is disgusted.

We have been three times to this restaurant first time we were told we hadn't booked and couldn't get in fair enough. Second time we went inbthe restaurant was empty but was told there would be over an hour wait for food as they were expecting a large party to come in. I asked we were there first surely they would take our order first but told they wouldn't? Last chance was yesterday went in stood at the door waited to be seated this was just after 7:00 p.m. to be told that the kitchen was closed They were no longer serving food? Don't bother wasting your time they obviously don't need your money or want your money Go to a restaurant that actually wants customers.

What an excellent manager and waitress today. Manager went above and beyond in helping us. Waitress was lovely, nothing was too much trouble. Food was absolutely fantastic. Would highly recommend with no hesitation. Very friendly. A lovely experience and we will be back 😊

Worst place ever. Booked Boxing Day. Over hour late to sit down, had to ask five times eventually sat me down downstairs, even though told me I was sitting upstairs. Bar service, bless him one peron serving. Manager left people hanging, first waitress asked how we were, said about our disappointment she walked off, second waitress was understanding and apologetic. Manager was totally dismissive, apparently busy, yes I understand it’s time of year but keep customers up-to date and offer a drink whilst u are running over hour late. Got drinks at bar but poor guy on his own and service was slow. Absolutely disgusting behaviour from Miller Carter. Manager seemed miserable and not happy being there!!! This is not an acceptable. Been so many times here and worse service ever experienced!!

Very good and good service from olivia and all the staff including the bar workers. The food was amazing and the drinks were also great.

Gemma and Lisa were so hospitable, from the time we walked through the door until we left. The charisma and vibe they bring to this establishment reminds me of the old days. Definitely coming back next time I’m in England

Shame it's gone, we loved eating here. What a loss. Beefeater used to give great value meals and such friendly staff. Sorry to see another great chain disappearing.

Had a great experience, we was served by Laura she was amazing. Couldn’t help enough she was so ok the ball and so helpful!

Absolutely dire! Service was atrocious. It took ages for someone to take our order then when the food eventually arrived, it was lukewarm at best. We tried to order milkshakes for the kids only to be told they had no ice cream - ice cream is a key ingredient of almost all the desserts on the menu! The bill arrived and they’d charged us for the milkshakes. We asked for a revised bill, which took 15 minutes and 5 different members of staff. No one had a clue what was going on - disorganized chaos on a grand scale. No apologies either. Loads of other diners were having issues too. Serious staff training is needed and there is zero leadership in the restaurant or ownership from the management. Shambolic.

This TGIs is one of the best. Staff are always happy and full of energy. So lovely and will do anything for you. Food is always served quickly and hot. Beautifully done. Cant fault it at all!

Great experience, felt welcomed and enjoyed the food greatly. huge thanks to our waitress sage, very kind and a great waitress.

Been to the box hill restaurant a few times now. The place has great decor. Service was good. Chicken wings were bit underdone, meat was fine but skin was big time soggy and not crispy at all. Chips were a huge disappointment as very oily like they had been sat there for a while to soak the fat up then thrown back in the fryer go heat them up. Only ate a few. Deserts fab ! Overall it was ok at best

Visited The Bull, Wheathampstead for a meal and catch up with friends. We had a lovely meal with everything delicious and cooked to perfection. Our waitress, Belinda was attentive but not intrusive and was very knowledgeable about the dishes on the menu. I couldn’t decide which cocktail to choose and Belinda recommended the Disarrano Blush which didn’t disappoint and I highly recommend too. The Bull is well worth a visit, lovely location especially if you get to sit outside by the river on a nice summer’s day.

Visitó TGIF para una bebida, tenían 2 por 1 opción / oferta que funciona todo el día. . Compra un cóctel y consigue 2 (igual) , fuimos por un té helado de isla larga, estaba bueno pero no tan fuerte, por alguna razón en Reino Unido el porcentaje de alcohol es menor en cócteles en comparación con Bombay. Bonito lugar grande, pero no mucha gente incluso en un sábado por la noche. Se estaban preparando para Halloween, espero que el evento ilumine el lugar. .

It was ok felt like a snack after seeing a movie, take away or sit in and eat, much better than the original fried chicken 🐔 and not as expensive