Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in England
7.549 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
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59 Opinions in 2 websites
I am sad to leave this review as I have always found the staff at this takeaway very lovely welcoming people but I’m afraid I am very upset over an issue I have had tonight. I asked if I could have plain rice noodles with mushroom and nothing else. This was repeated back to me so I believed I had been understood. When my meal was made the server (manager?) informed me that they added egg for flavour even though I had not asked for this. I do not eat egg as it makes me sick. I explained politely that I do not eat egg and he apologised and said he would remake it. I must admit I should have known by how fast my meal was remade that something wasn’t right but I presumed I had been understood and due to their own mistake, my meal would be remade fresh. When I got home I began to eat my meal and all seemed fine at first until I noticed an odd taste and to my horror found small bits of egg still in my food. I am unsure wether they simply picked the egg off the original meal and repackaged it or cooked it in the same pan without cleaning out the egg first but unfortunately it has lead to me being sick and I will likely be unwell for the next couple of days. Again I am very sad to leave this review as the owners and staff are very lovely people and I often have a bag of chips from here but knowing that adding ingredients that weren’t specified then doing a poor job of making sure the replacement also didn’t include this ingredient is very dangerous. Thankfully my own health issues with eggs aren’t life threatening, just very unpleasant but it could be fatal if this happens to someone with a serious allergy so I had to bring it to your attention
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57 Opinions in 2 websites
We were just passing by and wanted to eat something quick. Great food at very good prices, the lady who served us was really polite and helpful. Generous portions, good atmosphere, we would like the music a little bit louder, but that's our personal opinion. It seems popular with takeaway orders, many people came to collect their takeaways but still the service to us was not slow. All in all we will visit again when we are at this neighbourhood.
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49 Opinions in 2 websites
We were staying in Rockley park for a holiday and decided to have a Chinese takeaway there were a few to choose from but we decided to go for this one as it had higher ratings than the others. The lady who served us was very friendly and polite. Came back to our pod and the chicken chow mein was amazing (hubby said the best he has had) the Singapore fried rice… the chicken was lovely but the rice was very dry chips and curry sauce was delicious too. Overall a nice Chinese restaurant!!
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646 Opinions in 2 websites
Ordered a Chinese for collection got there to collect order was told we only take cash we were not told this when placing order. Only having phone on me to pay with my Apple Pay I asked what am I supposed to do they said go on our website order items again and pay through your phone the lady put all item I ordered through on my phone for and added a £3:99 delivery charge I said why are you charging me delivery I’m collecting order she said oh sorry. It would not take my Apple Pay payment so I had to ring my partner who then had to do a bank transfer to them. When I get home we realise there is a meal missing so rang them up was asked can you have it next time you order or can you come collect it I said no I’m not coming back out after all the trouble earlier. They finally said we will sent it out to you 30 minutes later. Shocking service will never go back again do not recommend
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462 Opinions in 2 websites
After buying £20 worth of food from this chippy,it was a total waste of money. My salt and pepper chicken was actually chicken nuggets,my dim sum was burnt,I dont know how you burn dim sum as you steam dim sum and it taste was awful. The best was the chips,they were oven chips,you definitely wouldn't expect that from a chippy. I can only advise to avoid this chippy.
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205 Opinions in 2 websites
Have frequented Great Wall for many years and always had great take aways but not this time Ordered Salt and Pepper platter for first time - I was unsure initially as this was in a labelled pizza box but as I was ravenous I opened it to find a mass of chips interspersed with 2 chicken balls 2 spare ribs spring rolls shredded beef and 2 King prawns and started eating and the chips were the only thing freshly cooked all the rest was dry and just about edible - either overcooked or been under a heat lamp some time I rang Great Wall to give feedback directly and spoke to a lady who initially said she would get the manager to ring me but then advised the manager had just come in - she spoke to him and he would not talk to me and told her to state this was always freshly cooked - I reiterated that this was not the case - I have cooking experience - he kept telling her to say freshly cooked but would not speak to me - I assumed this meant he had no concern at all- I asked the lady to advise the manager that Great Wall had lost a customer of many years standing and that I would tell this experience to everyone I met and that this will go on social media