Delivery
Pickup
Outdoor
The best restaurants serving Italian food in West Midlands
366 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
907 Opinions in 2 websites
Me and my partner went in on the off chance without booking. The restaurant was not busy at all it was around 4pm We asked for a table and we were point blank told no because we haven’t booked The man was arrogant and rude who was on the desk Terrible customer service skills
363 Opinions in 3 websites
Came for dinner. No welcome on arrival. Had to go out our way to find someone to say we had arrived. Service was slow all night, we ended up going to the bar for more drinks, if we had waited at the table we'd never have got any. Food was poor to mediocre at best. Such a shame as it's an attractive little pub, but sadly we won't be going back anytime soon.
3838 Opinions in 3 websites
***Review 1*** So I'm giving San Carlo a 3 out of 5 rating, which I feel is very reasonable. Let's start with the positive! The food was actually DELICIOUS!!!! The steak and oysters were to die for! The reason I'm only giving 3 stars is for the service. Now, let me say that the staff were very apologetic but it still ruined the experience slightly. Our reservation was for 7.30pm, we arrived on time as we were already in the area. The table wasn't ready so we were asked to wait at the bar. At 8.05pm we were still waiting for our table. At around 8.15pm we were seated and our order was taken. At 8.45pm we still hadn't even had any drinks. I know this seems a little harsh, but 3 out of my 4 plates were cold/raw and didn't even require cooking. There was no option to remove the service which I didn't feel was deserved. Was the food worth it, ABSOLUTELY! ***Review 2*** After having a horrendous experience at The Oyster Club we decided to walk over the road to San Carlo. I have to say against all odds, we were able to be seated immediately. The food was served waaaaay quicker this time and the restaurant itself seem to be running a lot smoother!!! Again, the food was very nice quality. The Chablis wine is delicious!!!! They've definitely redeemed themselves, which has made me edit and improve my Review. Thank you for saving my birthday meal!!!!
530 Opinions in 2 websites
Popped in to get a quick lunch for the 4 of us. Ordered 2 burgers and 2 scrambled eggs on toast which came with only one piece of toast, when it used to have 2. Asked for another peice of toast for the little one. Tried a peice of this red velvet candy cane cake that looked amazing, only to find out it was so dry and didn't taste like a red velvet should. Obviously been left out for ages and not stored properly. Finally the toast arrived at the end of the meal which was completely burnt and was cut with a dirty knife as it had bits of cheese on it. Overall a very poor service. Won't be returning.
247 Opinions in 3 websites
Tried for the first time and it was amazing.. would love to order again