Delivery
Pickup
Outdoor
The best restaurants in North Hertfordshire East of England
421 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
152 Opinions in 2 websites
We visited today. There was a limited menu due to Christmas lunches, which was fine. We ordered a tuna mayo sandwich on brown bread with salad and chunky coleslaw. And a tuna cheese ciabatta with salad and chunky coleslaw. Waited 20 mins, which again was fine given the time of year. But the sandwich turned up on white bread, and neither had coleslaw. The server who bought it apologised and took the sandwich back. He returned with the sandwich on normal brown bread. Still no coleslaw, to which he said “there isn’t any”, we had not been told that there was none when ordering as we would have gone elsewhere, and what poor customer service to then bring the food without it and not say a word. Rip off. We stated that we wanted a partial refund, the young lad went to ask and said that ‘Gary’ would sort something out. Gary didn’t even bother coming to see us, let alone sorting something out. But I also have to mention the salad could have fitted on a tablespoon. The bread was normal sliced supermarket. The sandwich cost was £8:45 and the small ciabatta cost was £8:99. Really just for a small sandwich and small ciabatta. Very expensive, poor quality and a rip off trying to get away with delivering a plate of food with things paid for missing, hoping we would not notice there was no coleslaw on the plate. And to top it all, the manager ‘Gary’ totally ignored the complaint and may just have said “tough”. Do not visit this garden centre if you expect to eat well at good value prices and and above all, to be treated respectfully.
68 Opinions in 1 websites
Ordered at 21:45 and order was accepted by the restaurant via the Foodhub app straight away. I’m quite patient with delivery up to a point but this was incredible. I waited till 23:15 untill I tried to enquire about my food. The status was then updated to order is now on its way with a name of the driver ‘Chris’ and his mobile number. I waited a bit longer, after a while I tried calling the driver and no answer on 3 tries, also no answer from the restaurant. A bit disgruntled I still sat and waited (like an idiot) i was still sitting waiting past midnight even though the restaurant has closed at 11. The food never showed up. I’ve never witnessed such bad service. Absolutely Awful. I have used Akash about 9/10 times before and was always happy. I will never order from this place again. I obviously got a full refund from Foodhub.
298 Opinions in 4 websites
Bar staff great. Pizza chef totally dismissive when I questioned what was missing from my pizza. Pizza dough very good to be fair although mine was missing extra pork belly and chilli. Chef basically ignored me and went back to washing the floor. Also don’t say “Happy Mondays! 2-4-1 Pizzas all day long!” Because it isn’t true. We invited friends to join us, when they arrived at 3pm the kitchen had closed