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615 Opinions in 3 websites
Decided to go to the blue bell for a meal. Booked table on line very easy to do. So pleased we went for a meal the food was lovely plates nice and warm such a lovely experience the staff are very friendly and helpful I would highly recommend the blue bell
429 Opinions in 1 websites
Having visited the Tontine several times in the recent past, we looked forward to a nice Sunday lunch as a family.The visit was marred by underwhelming customer service, requests for water took several attempts before being served, the staff seemed uncommitted to delivering much of a service, and the food , frankly was at best average.I’m afraid that in view of the negative impression we had, it will be some time before we return, there are so many good local places to eat, it really is a disappointment to have to be so negative, must try harder would be my advice.
323 Opinions in 1 websites
First time eating here as we had heard they had new owners/chef recently. The food was very very good and much better than your average village pub. Really good pub classics but with everything done really well. The fish and chips I had was fantastic and everyone enjoyed their food. Service was good and overall pricing was very fair. We had the Vinho Verde wine with our meal and it was excellent.
244 Opinions in 1 websites
Delicious foods, authentic flavours and a fantastic variety of dishes to choose from. Great for kids to try new foods! Best all you can eat in Harrogate that's freshly cooked to order. All foods from the barbecue spare ribs 😍 crispy duck to the wok fried dishes were cooked to perfection. Anyone needing an all you can eat feed, here's the place to be! Thank you waitress for the great hospitality and chefs for making the most delightful foods. Yum
228 Opinions in 1 websites
Brought a mate here last week(Sept 2023)for a meal on a Friday night and it was Delicious we had a sizzler starter to share, a main course and rice each,and one naan bread,My Chicken Madras was Amazing! Used to eat here many years ago when it was The Spice Merchant.Nice decor and lighting too.
214 Opinions in 1 websites
Nice appearance but it ends there We were asked for our orders before we had ordered drinks we had to ask for a wine menu. A bottle was then plonked on the table unopened. The starter arrived very quickly after which was bland and warm at best. As soon as we had finished we were Told to go to the cavery and the chef would carve our meat. The display did not look appealing the Beef was pre sliced and was swimming in a sauce I made the mistake of having Gammon it was dry and grey around the edges. All of the vegetables were dry and over cooked. My wife had Lasagne which was again bland and was swimming in oil and fat. We did complain and the Duty Manager came and was very apologetic and said they would not charge us. We did not complain for free food. For £19.95 you can not expect fine dinning but do expect it to be edible. As we were still hungry we both had stick toffee pudding. This was hot in the middle but cold on the outside the sauce was cold and very watery the chef clearly did not leave it in the microwave for long enough. All around the hotel they are pushing an app to showcase the facilities and menus. Whilst talking to the manager we asked why we could not have the al acarte menu she knew nothing about it.
191 Opinions in 1 websites
I do not usually write reviews but I feel as though I have to after what I witnessed last night 28/11. After waiting 20-25 minutes for my food, I saw the fryer shouting at the gentleman on the Till area. I asked the young man if he was okay and I could tell he was getting upset. The chef was repeatedly shouting at him and telling him to go home and storming off and swearing at him whilst the gentleman did not respond and seemed to get upset. The worst part was that it was quite busy and the man on the till was obviously trying his hardest whilst the other gentleman working was seemingly walking around aimlessly, not helping, and doing nothing. I am disgusted by this, surely in this day and age abuse towards young staff should not be happening? After reading other reviews, I have seen that this is not the first time this has happened with the same Chef. Surely management has picked up on this? I was going to give the chef a piece of my mind but was concerned that it would only result in him shouting at the young gentleman further. I will not be returning when this man is working And I am advising friend and family to do the same.
170 Opinions in 1 websites
One of our party would have liked a burger but doesn’t eat beef so asked to pay for a bread bun on the side of the buttermilk chicken and fries - a big fuss was made and the waiter had to go to the kitchen and ask and they refused. All very strange and not very customer focussed - very basic request. Rather spend my money with a restaurant who go a little out of their way for my money.
160 Opinions in 1 websites
Gluten free review for the cafe: I visited the Druid’s Temple today and went to the cafe for lunch afterwards. Gluten free cakes and sandwiches were available. I had an ultimate hot chocolate and a trout and cream cheese sandwich (GF bread), and I’m sad to say that neither were very flavourful. The hot chocolate was weak and watery, and the sandwich was very dry. It’s a shame because the setting is so beautiful! A word to cross contamination, I have reacted to the food that I had, so I suspect that the chopping board used for my sandwich may not have been cleaned down before preparing my food (or similar). There was also a gluten free chocolate brownie which was in the same cabinet next to gluten containing cakes, with tongs that customers could use to select their own cakes, but no separate gluten free pair. If anyone from the cafe happens to read this, from coeliacs and gluten free people everywhere please could you make sure that cross contamination risk is limited through simple measures such as cleaning down a surface before making gluten free food (we don’t mind waiting a bit longer for piece of mind!), and that GF cakes and sweet treats are kept separate and using separate tongs etc? When we find places that don’t gluten us we share it heavily in the community!