The best restaurants serving American food in South West

We were visiting Exeter for a few day to celebrate my 60th birthday, yesterday For some reason the restaurant we had booked was closed , the seconded, Harry’s was fully booked. So remember my shares. Free drink and being really hungered by then we went into your Exeter branch. Bar guy was great while I found new site for details. Ordered burger fries and onion rings for hubby I just asked for chips, cheese and bacon. The bar was almost empty. When the food came. No fries for my husband My fries were stone cold I sent them back. To which the waitress tutted at me . My husband had almost finished his burger but stopped eating so we would be eating at the same time . Fries arrive. Absolutely swimming in cheese all stuck together. And 3. Yes just 3 small cut up pieces of bacon. It was not even a 1/4 of a rasher. I eat some as I was so hungery but left most of it.

Terrible service, poor quality, not as described. Cannot return ......... Communication terrible! Avoid!

Ordered online and within 15 mins they cancelled my order...no explanation...tried to call no answer...joke of a company, dont waste your Time...

Tiny portion sizes on the 2 occasions I’ve been. It may be £9 for a box meal nowadays but you’ll need to grab a sandwich from somewhere else afterwards. And no wet wipes! Very poor value for money compared to other kfc branches. On the plus side it’s a clean and tidy place.

Stopped in The Chevalier for a few drinks at the start of our night out and everything was pretty good so decided to return for breakfast the following morning…shouldn’t have. Four adults in our group, 1 ordered a vegetarian breakfast while 3 built our own using the extras. It was quite busy so understand the bit of a wait for food to arrive. I also understand the kitchen staff didn’t realise the breakfasts made up from the extras were for more than one person so were all put on 1 plate. We asked for a couple of extra plates, but had to wait ages for them whilst the food was going cold on the table in front of us. Eventually, 2 small teaplates were brought out to us to fit our food on. We asked for 2 larger plates only to be told we probably wouldn’t get them as kitchen wouldn’t be happy if they had to send out more plates. After a few more minutes the larger plates were given, but the food was now very cold. We ate it as we were hungry, but won’t go back again.

Worst chips ever!!! May have been fried yesterday. Never again!

Ordered a pizza, 1hr later nothing and no update. It's been sitting cooked ready for a driver to pick up and drop off for over 30 minutes according to their app which last updated ages ago. Call them to ask and told no update still waiting for someone to come collect, they close in 30 minutes too. Asked to cancel and get a refund, will take days to get back, too late to order something else in for New Year's Eve Definitely avoid as looks like they don't have their own drivers but sub contract to Uber ones, why would they want to prioritise a 2.49 delivery when they could be making more picking up McDonald's or somewhere that gives them more to collect, means you want longer for your food you paid for and they can then blame Uber for their service.

The treatment we have received from one of the employees is very bad.

Don’t bother ordering online from these cowboys. Twice orders accepted then turns out they’re closed! A previous time i ordered and food was cold.

As a Christmas treat for the inlaws we said we would pick up tea on the way on our visit. We ordered on line for collection and went through the drive thru to collect our almost 50 quid order. We were at a stand still for around 20 minutes. We were trapped in the queue so I couldn't even turn around and get out. When we finally made the window, we were told there was no gravy! To us the gravy is as important as the chicken. I pulled over so we could go in and sort it and use their loos. I set foot in the door and went head over heels across the deck. The counter staff were neither quick nor helpful. Needless to say I won't offer to take KFC for my Plymouth family again. Worst KFC experience to date. I sincerely hope they were all just having an off day.

First time going to this KFC and will be the last. Food was cold by the time I got home (8minutes away) and they forgot my meal. £40 spend on a couple mini fillet burgers, popcorn chicken, BBQ wrap and chips because they forgot my meal. Couldn't be bothered to go back. Don't recommend.

Rocked up at the services, gagging for KFC. Tried to place an order at the counter as seven out of their eight order points were out. I was told very firmly by a short acerbic girl that they had been told to advise customers to queue for the one auto service point because otherwise the kitchen wouldn't see the orders. Rubbish! You simply take the order at the counter and then tell the kitchen there is a check on. Service was zero. £22.00 sale lost to Burger King next door.

No toilets, seating area closed off.

Terrible hygiene from the person serving at the counter. Will not be going back again. If I want someone to handle my food after wiping his nose and not washing hands , I would just go and visit my grandsons.

Stopped off here for quick break, clean and tidy facilitys there are a few services on the m5 this one is one of the easier ones to get on and off